Software Alternatives, Accelerators & Startups

Finder.io VS Zoho Desk

Compare Finder.io VS Zoho Desk and see what are their differences

Finder.io logo Finder.io

Finder.io allows you to find emails, verify emails, and generate qualified leads on a single platform. Get access to 50 apps with finder with a 14 day free trial and then just $14.99/month.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • Finder.io Landing page
    Landing page //
    2023-09-29

1.Email Finder. Create mass outreach campaigns and deliver content to each employee at your target company. All you need to get started is a first or last name and the domain name. 2. Email Verifier. Verify any email address in an instant to ensure that your message reaches its intended recipient. Finder’s powerful email verifier scours the web and performs validations at multiple levels. 3. Domain Search. The domain search feature helps you bypass the gatekeeper and connect directly with the decision-maker to close the deal with an easy email domain search. 4. Email Reports: You can use analytics to make data-driven decisions and make changes accordingly to optimize processes. 5. Generate lead through bots: Finder.io smart bots scrap through the internet, finds useful information, and generate more leads which helps you close more sales. 6. Lead Mining: Lead Mining from finder.io is used to extract the updated information about any organization from LinkedIn and Google. 7. Find Leads: The find Leads feature from finder.io is used to extract the data in bulk and can generate quality leads. It helps you to filter the organization details search with several parameters to generate quality leads and enhance revenue. 8. Manage Lists: Manage Lists feature from finder.io is used to manage the leads that are generated to enhance productivity. Boost your campaigns using the email lists to save resource time and use in the campaigns effectively.

  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Finder.io

Website
finder.io
$ Details
freemium $14.99 / Monthly
Platforms
Browser Web Windows Mac OSX Google Chrome Firefox Safari REST API Edge Chrome OS Salesforce Cloud
Release Date
2019 January

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Release Date
-

Finder.io features and specs

  • Email Finder: Find Anyone's Email
  • Email Verifier: Verify Emails and Reduce Bounce Rate
  • Domain Search: Find a list of emails of any company using Domain Search
  • Lead Generation: Extract information about any company or individual from LinkedIn or Google using Bots
  • Company Search: Get details about decision-makers and top profiles of any company using Company Search
  • Manage Lists: Create and Manage Lists from generated leads and use them in your Marketing Campaigns

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Finder.io videos

Email Finder Software - Finder.io by 500apps.com

More videos:

  • Review - Finder.io by 500apps.com | Email Finder | Email Verifier | Domain Search | Email hunter software

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Finder.io and Zoho Desk)
Lead Generation
100 100%
0% 0
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Finder.io and Zoho Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Finder.io and Zoho Desk

Finder.io Reviews

We have no reviews of Finder.io yet.
Be the first one to post

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Finder.io should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Finder.io mentions (3)

  • How To Check Email Validity In Few Simple Steps
    Finder.io is the best email checker that can find out if your emails are being delivered or not. You can easily use this tool to find out whether your emails are going through or not. Finder.io is a tool that helps you find out if your email address is valid or not. You just need to enter your email address and click on the button. If the result comes back positive then it means that your email address is valid.... Source: about 2 years ago
  • Struggling to Generate leads through LinkedIn
    Try finder.io for targeted lead generation. It's has bots to scrape LinkedIn and a chrome extention to find emails as you browse LinkedIn. Source: about 2 years ago
  • Any *actually* accurate email finders?
    You can try finder.io, it boasts a huge database of 430 million emails updated monthly and has an inbuilt email verifier to check the authenticity of the emails. Source: about 2 years ago

Zoho Desk mentions (1)

What are some alternatives?

When comparing Finder.io and Zoho Desk, you can also consider the following products

AeroLeads - AeroLeads is a lead generation software which finds prospects with email and phone number.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hunter - Find all the email addresses related to a domain

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Soleadify - Find all your Ideal Customers within minutes

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!