Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Soleadify is a search engine for business data. Perfect tool for Lead Prospecting. Find all your Ideal Customers within minutes from a database of 30M businesses. Describe your Ideal Customer Profile & Get Thousands of Prospects Matching your Description with email address and phone numbers of key stakeholders.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Soleadify has really helped us in these tough times. We are a small business and deals in a particular niche. Due to the lack of resources during the lockdown, we lost half of our clients. So, we chose to take the help of a B2B prospecting tool as it was comparatively cheaper. Somebody recommend us Soleadify tool. This tool has supported our business a lot by finding the correct leads every time we have searched. It has excellent search filter options and gives you correct contact details within seconds.
We are an agency in NY and we've been using Soleadify to find clients in multiple verticals for the past 6 months. It has a great coverage of the United States, and the data is almost perfect in terms of accuracy. The past 6 months, with the COVID situation, have brought a lot of changes in our market, so we had to adapt and start changing the industries we work with the most. Soleadify has been of great help in that process. And their support team is amazing! Keep going guys!
Soleadify might be a bit more popular than Zoho Desk. We know about 1 link to it since March 2021 and only 1 link to Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Not a lot of outreach tools out there that have good data for Europe. ZoomInfo sucks mainly in this region. A more affordable, EU based solution, would be soleadify.com. They have a free tier you can test out. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
TechTarget - TechTarget is the global leader in providing the services of intent-driven marketing and sales for large entrepreneur technology companies.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Global-Z - Global-Z is the recognized leader of global address verification software that is helpful in providing quality data and integration services for CRM, single customer view, and customer data platforms.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Finder.io - Finder.io allows you to find emails, verify emails, and generate qualified leads on a single platform. Get access to 50 apps with finder with a 14 day free trial and then just $14.99/month.