Software Alternatives, Accelerators & Startups

Soleadify VS Freshdesk

Compare Soleadify VS Freshdesk and see what are their differences

Soleadify logo Soleadify

Find all your Ideal Customers within minutes

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Soleadify Landing page
    Landing page //
    2022-11-21

Soleadify is a search engine for business data. Perfect tool for Lead Prospecting. Find all your Ideal Customers within minutes from a database of 30M businesses. Describe your Ideal Customer Profile & Get Thousands of Prospects Matching your Description with email address and phone numbers of key stakeholders.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Soleadify

Pricing URL
-
$ Details
paid Free Trial
Platforms
Windows
Release Date
2019 January

Soleadify videos

Soleadify business Leads Finder Deal

More videos:

  • Review - 5 minute Introduction - Soleadify

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Soleadify and Freshdesk)
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
Lead Generation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Soleadify and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Soleadify and Freshdesk

Soleadify Reviews

  1. Soleadify has really helped us in these tough times. We are a small business and deals in a particular niche. Due to the lack of resources during the lockdown, we lost half of our clients. So, we chose to take the help of a B2B prospecting tool as it was comparatively cheaper. Somebody recommend us Soleadify tool. This tool has supported our business a lot by finding the correct leads every time we have searched. It has excellent search filter options and gives you correct contact details within seconds.

    👎 Cons:    Data accuracy|Large datasets
  2. We've used Soleadify for the past 6 months and is now our main sales channel!

    We are an agency in NY and we've been using Soleadify to find clients in multiple verticals for the past 6 months. It has a great coverage of the United States, and the data is almost perfect in terms of accuracy. The past 6 months, with the COVID situation, have brought a lot of changes in our market, so we had to adapt and start changing the industries we work with the most. Soleadify has been of great help in that process. And their support team is amazing! Keep going guys!

    🏁 Competitors: ZoomInfo
    👍 Pros:    Excellent features|Excellent support|High quality|B2b sales|Sales data|Prospecting|Small and medium businesses
    👎 Cons:    Integrations

The Ultimate List of Best ZoomInfo Alternatives to get B2B Contacts and fill up the top of your Sales Pipeline
When it comes to the size of the database, Soleadify covers more than 43 million companies spread across 100+ countries. The filers for search can be very targeted like niche & type of industry, company size & employee count, year established, tech stack used, etc.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than Soleadify. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Soleadify. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Soleadify mentions (1)

  • Apollo similar tools
    Not a lot of outreach tools out there that have good data for Europe. ZoomInfo sucks mainly in this region. A more affordable, EU based solution, would be soleadify.com. They have a free tier you can test out. Source: about 2 years ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Soleadify and Freshdesk, you can also consider the following products

TechTarget - TechTarget is the global leader in providing the services of intent-driven marketing and sales for large entrepreneur technology companies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Global-Z - Global-Z is the recognized leader of global address verification software that is helpful in providing quality data and integration services for CRM, single customer view, and customer data platforms.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Finder.io - Finder.io allows you to find emails, verify emails, and generate qualified leads on a single platform. Get access to 50 apps with finder with a 14 day free trial and then just $14.99/month.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!