Software Alternatives, Accelerators & Startups

Soleadify VS LiveAgent

Compare Soleadify VS LiveAgent and see what are their differences

Soleadify logo Soleadify

Find all your Ideal Customers within minutes

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Soleadify Landing page
    Landing page //
    2022-11-21

Soleadify is a search engine for business data. Perfect tool for Lead Prospecting. Find all your Ideal Customers within minutes from a database of 30M businesses. Describe your Ideal Customer Profile & Get Thousands of Prospects Matching your Description with email address and phone numbers of key stakeholders.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Soleadify

Pricing URL
-
$ Details
paid Free Trial
Platforms
Windows
Release Date
2019 January

Soleadify features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Soleadify videos

Soleadify business Leads Finder Deal

More videos:

  • Review - 5 minute Introduction - Soleadify

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Soleadify and LiveAgent)
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
Lead Generation
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Soleadify and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Soleadify and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Soleadify and LiveAgent

Soleadify Reviews

  1. Soleadify has really helped us in these tough times. We are a small business and deals in a particular niche. Due to the lack of resources during the lockdown, we lost half of our clients. So, we chose to take the help of a B2B prospecting tool as it was comparatively cheaper. Somebody recommend us Soleadify tool. This tool has supported our business a lot by finding the correct leads every time we have searched. It has excellent search filter options and gives you correct contact details within seconds.

    ๐Ÿ‘Ž Cons:    Data accuracy|Large datasets
  2. We've used Soleadify for the past 6 months and is now our main sales channel!

    We are an agency in NY and we've been using Soleadify to find clients in multiple verticals for the past 6 months. It has a great coverage of the United States, and the data is almost perfect in terms of accuracy. The past 6 months, with the COVID situation, have brought a lot of changes in our market, so we had to adapt and start changing the industries we work with the most. Soleadify has been of great help in that process. And their support team is amazing! Keep going guys!

    ๐Ÿ Competitors: ZoomInfo
    ๐Ÿ‘ Pros:    Excellent features|Excellent support|High quality|B2b sales|Sales data|Prospecting|Small and medium businesses
    ๐Ÿ‘Ž Cons:    Integrations

The Ultimate List of Best ZoomInfo Alternatives to get B2B Contacts and fill up the top of your Sales Pipeline
When it comes to the size of the database, Soleadify covers more than 43 million companies spread across 100+ countries. The filers for search can be very targeted like niche & type of industry, company size & employee count, year established, tech stack used, etc.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Soleadify seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Soleadify mentions (1)

  • Apollo similar tools
    Not a lot of outreach tools out there that have good data for Europe. ZoomInfo sucks mainly in this region. A more affordable, EU based solution, would be soleadify.com. They have a free tier you can test out. Source: about 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Soleadify and LiveAgent, you can also consider the following products

TechTarget - TechTarget is the global leader in providing the services of intent-driven marketing and sales for large entrepreneur technology companies.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Global-Z - Global-Z is the recognized leader of global address verification software that is helpful in providing quality data and integration services for CRM, single customer view, and customer data platforms.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Finder.io - Finder.io allows you to find emails, verify emails, and generate qualified leads on a single platform. Get access to 50 apps with finder with a 14 day free trial and then just $14.99/month.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.