Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, FreeDNS by Afraid.org seems to be a lot more popular than Freshdesk. While we know about 130 links to FreeDNS by Afraid.org, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can still get free subdomains from all kinds of providers, eg https://freedns.afraid.org/ You just can't get a TLD, which does kinda suck, but still. - Source: Hacker News / 4 months ago
We still have https://nic.eu.org/ and the rest of https://freedns.afraid.org/ . - Source: Hacker News / 4 months ago
Freedns.afraid.org — Free DNS hosting. Also, provide free subdomains based on numerous public user contributed domains. Get free subdomains from the "Subdomains" menu after signing up. - Source: dev.to / 5 months ago
Was bored, made a stupidly large modpack, wanted to spend free time on making server pack and testing methods of self server hosting My question is how I could be able to SAFELY link an IP to freedns.afraid.org Ik I could use a VPN but idk which I could use safely and free (I poor :( ) and with little limits My friend used zerotier before but I was never able to get it to work and idk if its even still ok to... Source: 7 months ago
I have installed Dynamic DNS, selected OPNsense as the Backend and am trying to get DDNS working with freedns.afraid.org. Source: 11 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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