Software Alternatives, Accelerators & Startups

FreeDNS by Afraid.org VS LiveAgent

Compare FreeDNS by Afraid.org VS LiveAgent and see what are their differences

FreeDNS by Afraid.org logo FreeDNS by Afraid.org

Free DNS hosting, lets you fully manage your own domain. Dynamic DNS and Static DNS services available. You may also create hosts off other domains that we host upon the domain owners consent, we have several domains to choose from!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • FreeDNS by Afraid.org Landing page
    Landing page //
    2023-05-06
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

FreeDNS by Afraid.org features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

FreeDNS by Afraid.org videos

Get Activ You Domain or FreeDns.Afraid.org

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to FreeDNS by Afraid.org and LiveAgent)
DNS Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Domain Names
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing FreeDNS by Afraid.org and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FreeDNS by Afraid.org and LiveAgent

FreeDNS by Afraid.org Reviews

The Best Free Dynamic DNS Providers for Home Users
With afraid.org, you get five free subdomains using their domain options. Furthermore, you can use an unlimited number of your own domains and have up to 20 subdomains for each. The account setup process is quick, and DNS pointing happens instantly. The service boasts a vast shared domain pool with over 30,000 domains to choose from. Additionally, they offer free URL...
The Best Dynamic DNS Providers
FreeDNS is a free dynamic DNS tool that can be used for subdomain and domain hosting. With FreeDNS you can manage your hostname with five free hostnames that work in the shared domain registry, which includes 53,525 domains. Whenever your IP changes the software automatically updates your information. It supports an unlimited number of domains per account, making it scalable...
Best Free Dynamic DNS Providers
ChangeIP is a dynamic DNS provider that offers a free service called “FreeDNS.” The FreeDNS plan requires a one-time registration fee, which is very low. ChangeIP has a user-friendly control panel that lets you manage your domain names easily. FreeDNS supports multiple domain names and dynamic DNS clients. Overall, ChangeIP is a reliable option for individuals who need...
10 Best Free DNS Hosting Providers
FreeDNS offers Free DNS, Dynamic DNS hosting, static DNS hosting, as well as domain hosting. They have been in operation since 2004 and have a long history of providing solid free DNS hosting. Their entire network is now routinely processing over 7 billion DNS requests per month.
Source: www.keycdn.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, FreeDNS by Afraid.org seems to be more popular. It has been mentiond 130 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreeDNS by Afraid.org mentions (130)

  • Cloudflare loses 22% of its domains in Freenom .tk shutdown
    You can still get free subdomains from all kinds of providers, eg https://freedns.afraid.org/ You just can't get a TLD, which does kinda suck, but still. - Source: Hacker News / 4 months ago
  • Cloudflare loses 22% of its domains in Freenom .tk shutdown
    We still have https://nic.eu.org/ and the rest of https://freedns.afraid.org/ . - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Freedns.afraid.org — Free DNS hosting. Also, provide free subdomains based on numerous public user contributed domains. Get free subdomains from the "Subdomains" menu after signing up. - Source: dev.to / 5 months ago
  • Setting up a server (minecraft semi-obviously)
    Was bored, made a stupidly large modpack, wanted to spend free time on making server pack and testing methods of self server hosting My question is how I could be able to SAFELY link an IP to freedns.afraid.org Ik I could use a VPN but idk which I could use safely and free (I poor :( ) and with little limits My friend used zerotier before but I was never able to get it to work and idk if its even still ok to... Source: 7 months ago
  • Tips for setting up DDNS with freedns.afraid.org?
    I have installed Dynamic DNS, selected OPNsense as the Backend and am trying to get DDNS working with freedns.afraid.org. Source: 11 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing FreeDNS by Afraid.org and LiveAgent, you can also consider the following products

No-IP - Dynamic DNS and Managed DNS Provider

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duck DNS - Free dynamic DNS hosted on Amazon VPC

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ClouDNS - ClouDNS is a platform that allows users to keep their websites, data, and network security all the time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.