Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Amazon Textract should be more popular than Freshdesk. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Did you try textract? https://aws.amazon.com/textract/ In my experience it works amazingly well with columns / tabulated content. - Source: Hacker News / 24 days ago
Amazon Textract has an Analyze Lending API for evaluating and categorizing the documents contained in mortgage loan application packages, as well as extracting the data they contain. The new API can assist in processing applications quicker and with minimal errors, therefore improving the end-customer experience and lowering operational costs. - Source: dev.to / 5 months ago
You could try something like https://aws.amazon.com/textract/ or https://cloud.google.com/vision/docs/handwriting. Both have support for modern handwriting. I don't know if it will work with a script written a century ago though. - Source: Hacker News / 6 months ago
Create a main.js file inside the look-for-github-profile-step project folder. Implement the code that parses the resume and plucks the GitHub profile URL. This step function is responsible for using Textract (an AI service from AWS) and passing state back to the state machine. - Source: dev.to / 9 months ago
The primary challenge in processing invoices is extracting the relevant data. This is where Amazon Textract can help. It is a service provided by Amazon Web Services (AWS) that uses advanced Machine Learning (ML) algorithms to automatically extract structured and unstructured data from scanned documents, images, and PDF files. It can detect typed and handwritten text in different types of documents including... - Source: dev.to / 10 months ago
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