Software Alternatives, Accelerators & Startups

Freshdesk VS AnyChart

Compare Freshdesk VS AnyChart and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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AnyChart logo AnyChart

Award-winning JavaScript charting library & Qlik Sense extensions from a global leader in data visualization! Loved by thousands of happy customers, including over 75% of Fortune 500 companies & over half of the top 1000 software vendors worldwide.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • AnyChart Landing page
    Landing page //
    2022-08-22

Founded in 2003, AnyChart is one of the global leaders in interactive data visualization, offering award-winning, flexible JavaScript (HTML5) charting libraries with numerous chart types and features, great API & documentation, and enterprise-grade support.

Cross-browser JS charts and graphs, maps, stock charts, and Gantt charts powered by AnyChart have helped thousands of companies including industry leaders — from startups to corporate giants such as AT&T, Bosch, BP, Citi, ExxonMobil, Lockheed Martin, Merck, Novartis, Oracle, Reuters, Samsung, Tencent, UBS, Volkswagen, Yahoo, 3M & many others — gain better insight, make right decisions, and improve their enterprise performance based on robust, insightful data visualization.

Whether you need to enhance your website with better reporting, embed dashboards into your on-premises and SaaS systems, or build an entirely new product, AnyChart covers all your data visualization needs. The company's products include massive out-of-the-box capabilities, combined with flexibility & simplicity.

Loved by thousands of happy customers, including more than 75% of Fortune 500 companies across all industries and over half of the top 1,000 software vendors worldwide.

In 2019, AnyChart launched a technology alliance partnership with Qlik, adding three new product extensions for Qlik Sense. The partnership enables the Qlik community to be provided with more than 30 new chart types and many valuable features natively in the Qlik environment.

AnyChart

$ Details
freemium $49.0 / One-off (Next Unicorn" SaaS licence for startups)
Platforms
JavaScript Web Qlik Windows Mac OSX Linux Android iOS TypeScript PHP Google Chrome Safari Opera Firefox Java iPhone Mobile Laravel ReactJS React Native Angular Python Node JS Cross Platform
Release Date
2003 May

Freshdesk features and specs

No features have been listed yet.

AnyChart features and specs

  • Chart types: 70+ (bar, line, Gantt, candlestick, waterfall, sunburst...)
  • Data formats: Multiple (JavaScript API, XML, JSON, CSV, HTML table, Google Sheets...)
  • Integration: Seamlessly runs with any language, framework, and database (multiple integration templates are available)
  • Docs: The documentation and API reference are very detailed and everything is explained in detail in a simple and clear way, with numerous readymade chart samples
  • Browser support: Supports all browsers, including IE6+ along with mobile browsers
  • Dependencies: None
  • Product history: AnyChart has been operating from 2003 and the team is very experienced with a long history of releasing high-quality products.
  • Open source: The open source code is hosted on GitHub under different licenses depending on the library
  • Flexibility: Extremely flexible and customizable Any part of a chart can be changed and customized.
  • Interactivity: Events can be distributed to chart elements which respond to user actions. Event listeners are simple JavaScript functions which are very easy to use and understand

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

AnyChart videos

Heatmap Chart using AnyChart with Python

More videos:

  • Tutorial - Creating Interactive Charts with AnyChart library for Your Android App
  • Tutorial - How to Create a Gantt Chart in Qlik Sense using AnyGantt Extension by AnyChart

Category Popularity

0-100% (relative to Freshdesk and AnyChart)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
Charting Libraries
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and AnyChart

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

AnyChart Reviews

  1. Fast, effective charts

    Probably the best JS chart library on the market right now.

    🏁 Competitors: CanvasJS
    👍 Pros:    Extremely simple|Fast|Affordable
    👎 Cons:    Not free

15 JavaScript Libraries for Creating Beautiful Charts
AnyChart is a lightweight and robust JavaScript charting library with charts designed to be embedded and integrated. AnyChart allows you to display 68 charts out-of-the-box and provides features to create your own chart types. You can save a chart as an image in PDF, PNG, JPG or SVG format.
Top 10 Visual Analytics Provider For 2021
AnyChart provides products for those who are slightly well-versed with HTML and JavaScript. Their products provide robust JavaScript charting libraries with APIs, documentation, and enterprise-grade support. Developers can integrate a variety of charts into their mobile, desktops, or web products. Their component is compatible with any database and runs on any platform....
Top 10 JavaScript Charting Libraries for Every Data Visualization Need
AnyChart is a robust, lightweight and feature-rich JS chart library with rendering in SVG/VML. It actually gives web developers a great opportunity to create any different charts that will help to make decisions based on what is seen.
Source: hackernoon.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

AnyChart mentions (0)

We have not tracked any mentions of AnyChart yet. Tracking of AnyChart recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and AnyChart, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chart.js - Easy, object oriented client side graphs for designers and developers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Highcharts - A charting library written in pure JavaScript, offering an easy way of adding interactive charts to your web site or web application

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

D3.js - D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.