Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

ChucK Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago

ChucK mentions (12)

• Is there any alternative to sonic pi?

  Check out ChucK also (https://chuck.cs.princeton.edu/). It's a very capable language and we'll documented. Source: over 1 year ago

• Any programmers here? Curious how people have combined coding and music.

  I am a programmer by trade but don't often combine it with my musical endeavors. I briefly messed with https://chuck.cs.princeton.edu/ for live coding shows in college but honestly its very restrictive. Source: over 1 year ago

• Is there music done using the generated patterns by a cross section of a 4d moving object?

  Also, a programming language geared towards music can help with process-driven composition. Max/MSP or ChucK for instance. Source: about 2 years ago

• The Haskell School of Music (book) [pdf]

  I haven't coded music in haskell, but I've coded it in Max/MSP and ChucK and I enjoyed them both https://chuck.cs.princeton.edu/ https://cycling74.com/products/max. - Source: Hacker News / over 2 years ago

• Hacker News top posts: Sep 18, 2021

  ChucK: Strongly-Timed, Concurrent, and On-the-Fly Music Programming Language\ (15 comments). Source: almost 3 years ago