Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Pure Data Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Pure Data mentions (38)

• Python Notebooks for Fundamentals of Music Processing

  My most recommended method for beginners has always been PD (https://puredata.info/) combined with The Theory and Technique of Electronic Music: (https://msp.ucsd.edu/techniques/latest/book.pdf) and this book (https://mitpress.mit.edu/9780262014410/designing-sound/). Eli's tutorials on SuperCollider are also very helpful: https://www.youtube.com/@elifieldsteel Of course, my project Glicol can also be helpful for... - Source: Hacker News / about 1 month ago

• AI can now master your music

  For node based workflows, check out Max or Pure Data. https://cycling74.com/products/max https://puredata.info/. - Source: Hacker News / 5 months ago

• New To Lighting Design, Looking for guidance

  Tools like Ossia Score, Chataigne and PureData (pd) can also help a ton in building interactive art and triggering other A/V software. Source: about 1 year ago

• WebPd 1.0.0 alpha released !

  WebPd is a highly modular compiler for audio programming language Pure Data allowing to run .pd patches on web pages. It converts the audio graph and processing objects from a patch into plain human-readable JavaScript or WebAssembly which can then be integrated directly into any web application. Source: about 1 year ago

• Is there any alternative to sonic pi?

  You might also be interested in the very different Pure Data (http://puredata.info/) environment, which is also free and open-source. It uses a visual programming approach, which many people like but if you are already a programmer it might seem inconvenient in comparison. Source: over 1 year ago