Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Crypto Jobs List Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Crypto Jobs List mentions (17)

• How To Get Blockchain Developer Job ?

  [Crypto Jobs List](https://cryptojobslist.com/) had a section for developer jobs. And they publish solid guides on how to get into the industry in their blog. Source: over 1 year ago

• Crossed $1000 in one month for my job board!

  Companies can pay to have their job posted on top of the list for 1month It's the same system as other job boards like https://cryptojobslist.com/ or https://weworkremotely.com/ for example. Source: over 1 year ago

• What are some of your favorite places to look for web3-related job or bounties?

  For web3-related Jobs, it's this for me. For bounties, I come across them on Twitter and TGE, but I filter through those and pick the good ones, like FLUID bounty where you learn about the project, complete easy tasks, and participate in competitions to earn. It's like an airdrop. Source: almost 2 years ago

• Attending Smart Con, have some questions.

  It really depends entirely on the role. You should check out sites like https://cryptocurrencyjobs.co and https://cryptojobslist.com and search for stuff like typescript to find out what folks are expecting. Perhaps with some personal study time and building a couple projects on your own time (that leverage libraries like node.js, ethers.js, web3.js etc) you could apply to a role like this one, or this one.... Source: almost 2 years ago

• Do I need a blockchain certification to get a WEB3 job?

  - effortlessly play multiple roles (community mod, dev, pr etc) with multiple blockchain projects --> Apply to cryptojobslist.com for FREE. Get hired. Spread the word <3. Source: about 2 years ago