Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Web3 Jobs Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Web3 Jobs mentions (27)

• How do I get paid and or a salary for playing Dota 2? - beginners section?

  Resume link - However bit tricky I looked at some of the jobs the coolest seems to be the web3 job board https://web3.career/ however I found tens of many, I haven't created a profile on each job server yet. https://en.wikipedia.org/wiki/List_of_employment_websites. Source: about 1 year ago

• ‘Broke Generation:’ 64% of Gen Xers have stopped saving for retirement.

  You might look into web3. There is a ton of money there right now, especially in the gaming industry, and people are always looking for quality talent. Most all of them are remote jobs, too. https://web3.career/. Source: about 1 year ago

• How much would a freelance solidity developer be able to earn with 1 year of experience?

  Just apply for jobs at daos or both get companies. You can see the salaries for example on https://web3.career/. Source: over 1 year ago

• New Data Shows Over 80,000 Crypto Related Jobs Filled In 2022, Despite Mass Layoffs

  For those who want to see some job listings check out https://web3.career. Source: over 1 year ago

• Daily General Discussion - December 19, 2022

  /17 696 shares potentially useful website for web3 job seekers - https://web3.career/. Source: over 1 year ago