Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

dwm Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

dwm mentions (64)

• Tinygrad 0.9.0

  The only one I can think of the dwm window manager (https://dwm.suckless.org/), that used to prominently mention a SLOC limit of 2000. Doesn't seem to be mentioned in the landing page anymore, not sure if it's still in effect. - Source: Hacker News / about 1 month ago

• Show HN: Hancho – A simple and pleasant build system in ~500 lines of Python

  This is sort of the suckless approach. Most (all?) of their projects are customized by editing the source and recompiling. From their window manager, dwm: dwm is customized through editing its source code, which makes it extremely fast and secure - it does not process any input data which isn't known at compile time, except window titles and status text read from the root window's name. You don't have to learn... - Source: Hacker News / 4 months ago

• Sent – simple plaintext presentation tool

  > Their philosophy[1] says nothing of the sort Their philosophy doesn't, but their page for dwm[0] does :D "Because dwm is customized through editing its source code, it's pointless to make binary packages of it. This keeps its userbase small and elitist. No novices asking stupid questions. There are some distributions that provide binary packages though." [0] https://dwm.suckless.org/. - Source: Hacker News / 5 months ago

• Introduction

  I was looking for a minimal linux distribution that is light on resources, and I found one called Metis Linux, which is based on Artix. The interesting part of metis is that it wasn't using a desktop environment, but a windows manager called dwm. At the time, metis linux had a minimal bash script installer via chroot. This took longer to setup, but I had a better understanding of what the setup involved rather... - Source: dev.to / 9 months ago

• Hi guys I am new to linux and want to install gentoo ok i tried many distrues before so how can i make gentoo look like this? a windows telling manager?

  The window manager in this screenshot is DWM in floating mode (https://dwm.suckless.org) with a lot of patches and a compositor (to make DWM support transparency). And the terminal is st with some patches. Both should be compiled from source manually. And both are configured in C. Source: about 1 year ago