Gravitec.net gives you all the options you need to make an impression with your permissions prompt. You can choose when and where to show the notifications permissions prompt, plus add your own text to give visitors the little boost of encouragement they need (i.e. witty references to The Office).
The basic segmentation information is pulled from a subscriber’s browser. You can now target users by the operating system, country, city, language, and browser for more effective campaigns. But Gravitec.net takes it a step farther with advanced segmentation options targeted to subscribers based on their interests. (“More listicles focused on 90s nostalgia… got it.”) These segments can either be automatically or manually created for maximum flexibility and engagement.
Behaviour automations make sure the right content is sent to your subscribers. With Gravitec.net, you don’t need to worry about what to send or even how to create a notification—it’s all done for you. (Take that, effort!) Send automated campaigns to all of your subscribers or a specific segment.
You’ll also have access to detailed analytics to make sure everything is going smoothly.
Your website is a tasty buffet of great content, and you want to make sure people keep coming back for more. (“All-you-can-eat hot takes!”)
In all plans: Unlimited sites Unlimited users Unlimited automations Unlimited notifications Unlimited segments Full set of features and integrations RESTful API
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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