Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

LocalXpose Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago

LocalXpose mentions (15)

• List of ngrok/Cloudflare Tunnel alternatives and other tunneling software and services. Focus on self-hosting.

  LocalXpose - Looks like a solid paid option, with a limited free tier. - Source: dev.to / 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  LocalXpose — Reverse proxy that enables you to expose your localhost servers to the internet. The free plan has 15 minutes tunnel lifetime. - Source: dev.to / 5 months ago

• UDP ports and the T-Mobile Arcadyan 5G router

  You could also look into https://localxpose.io this service is great for tmhi. 60$/yr for unlimited traffic (no data cap traffic) through custom 10 ports with custom subdomains and endpoint reservations if you need outbound / external access to things. Source: almost 1 year ago

• T-Mobile Enhances 5G Home Internet with Advanced Modems

  I would assume not. They seem to be CG-Nat based modems, you'd need to invest in solutions like localxpose or gaming vpns like Cyberghost VPN if you need ports. I don't think CG-Nat will ever support port forwarding. Source: about 1 year ago

• Best 5 ngrok alternatives in 2023

  LocalXpose: LocalXpose is a reverse proxy tool that offers public URLs to localhost. It supports HTTP/HTTPS, TCP/TLS, and UDP tunnels. It includes a built-in file server and supports wildcard custom domains. However, it requires downloading the client and doesn't provide library/plugin support. Source: about 1 year ago