Built with React + TypeScript, Payload is a free and open-source Headless CMS. Finally, a CMS that works the way you do. No black magic, all TypeScript, and fully open-source.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Payload CMS is the most customizable & flexible CMS which exists
Based on our record, Payload CMS should be more popular than Freshdesk. It has been mentiond 83 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
My most recent project launched in January. NextJS 14 client integrated with PayloadCMS (http://payloadcms.com) for the back-end. I love both technologies in theory, but they're both going through a renaissance period and "bleeding edge" doesn't even begin to describe it. If I'm just building a client app, create-react-app is still my go to. Before now, I'd been building on... - Source: Hacker News / 3 months ago
Payload is free, you can self host it without paying a one time fee or a SaaS fee for its use, it even says so at the bottom of the homepage. Source: 7 months ago
James, the co-founder of Payload, a headless CMS with MongoDB support, shared his insights on the drawbacks and limitations of using a headless CMS in the context of web development. He challenged the promises often made about headless CMS, such as separation of concerns and ease of content migration, revealing that these claims often don't align with the reality faced by developers and clients. James is... - Source: dev.to / 8 months ago
This is a companion blog post to support the video on a way to integrate Payload CMS SignIn, SignOut and Create Account in a Nuxt JS Application. - Source: dev.to / 9 months ago
In this video series, we will set up PayloadCMS Headless CMS, create a Customers collection, log in as a Customer, create an account as a Customer. Then build a simple vuejs website that can login using the API created by PayloadCMS and finally look at the changes needed to go from website to mobile application with Ionic Framework. - Source: dev.to / 10 months ago
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