Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than React Bricks. We know about 12 links to it since March 2021 and only 11 links to React Bricks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
If you are searching for a headless CMS solution that supports React Server Components, consider exploring React Bricks, co-founded by me, which recently released v4.2, fully supporting server components. It also provides two Next.js starter projects: one is a blank project, while the other one comes with Tailwind CSS, pre-made content blocks, and a blog. - Source: dev.to / 5 months ago
Have a look at React Bricks (I am the CTO and I am available for a call). Source: 7 months ago
We hated builders and the DX of Gutenberg used with a modern frontend framework like Next.js. That's why we created React Bricks. Source: 12 months ago
Have a look also at React BricksReact Bricks! It has native visual editing, it's based on React components and it has 2 starters fir Next.js (empty project and Webdite + blog with Tailwind CSS). Source: about 1 year ago
Oh, almost forgot, there's another project called React Bricks (lotsa bricks to go around) which proposes a React-based tightly coupled frontend and backend. It has a higher development cost, but the CMS is embedded in the framework. Source: about 1 year ago
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