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Freshservice VS Ivanti IT Asset Management Suite

Compare Freshservice VS Ivanti IT Asset Management Suite and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Ivanti IT Asset Management Suite logo Ivanti IT Asset Management Suite

Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Ivanti IT Asset Management Suite Landing page
    Landing page //
    2023-08-30

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Ivanti IT Asset Management Suite features and specs

  • Comprehensive Asset Tracking
    Ivanti IT Asset Management Suite provides robust tracking capabilities for both hardware and software assets, allowing organizations to maintain a detailed inventory across their IT infrastructure.
  • Integration Capabilities
    The suite integrates well with other Ivanti products and third-party solutions, enabling seamless data exchange and process automation across different IT management tasks.
  • Improved Compliance Management
    Ivanti helps organizations ensure compliance with licensing agreements and regulatory requirements by automating the tracking and reporting of software usage.
  • User-Friendly Interface
    The platform offers an intuitive user interface that simplifies asset management processes, making it accessible for both technical and non-technical users.
  • Cloud-Based Accessibility
    Being cloud-based, Ivanti Neurons ITAM allows users to access the platform from anywhere, providing flexibility and scalability for growing businesses.

Possible disadvantages of Ivanti IT Asset Management Suite

  • High Cost
    The pricing of Ivanti IT Asset Management Suite might be prohibitive for smaller organizations, as it is generally considered a premium solution.
  • Complex Setup and Configuration
    Initial setup and configuration can be complex and time-consuming, requiring dedicated IT resources to fully implement and customize the solution.
  • Steep Learning Curve
    While the interface is user-friendly, the depth and breadth of features can present a steep learning curve, particularly for new users or small organizations without specialized IT staff.
  • Limited Customization Options
    Some users might find that the level of customization available within the software doesn't meet their specific needs, limiting its flexibility for tailored workflows.
  • Dependence on Internet Connectivity
    As a cloud-based solution, its performance heavily relies on stable internet connectivity, which can be a disadvantage in areas with poor or unreliable internet service.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Ivanti IT Asset Management Suite videos

No Ivanti IT Asset Management Suite videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and Ivanti IT Asset Management Suite)

Freshservice

Ivanti IT Asset Management Suite

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
76 76%
Monitoring Tools
24% 24
IT Management
100 100%
IT Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Ivanti IT Asset Management Suite

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Ivanti IT Asset Management Suite Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
Ivanti Asset Management software gives IT admins a comprehensive perspective of their IT assets, including software, hardware, servers, routers, and more. By tracking these assets, Ivanti helps IT Admin optimize their IT investments and improve the efficiency and effectiveness of their IT operations.
Source: www.zluri.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Ivanti IT Asset Management Suite mentions (0)

We have not tracked any mentions of Ivanti IT Asset Management Suite yet. Tracking of Ivanti IT Asset Management Suite recommendations started around May 2022.

What are some alternatives?

When comparing Freshservice and Ivanti IT Asset Management Suite, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

Basecamp - A simple and elegant project management system.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Redmine - Flexible project management web application

VIZOR - Build the Immersive Web with Vizor as easy as drag and drop.

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