Front VS Planetary
Compare Front VS Planetary and see what are their differences
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Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Planetary
Sociall (Beta)
DeSo
Peepeth
Blynkkr
Worlds Beyond
Mixo.io
X (Twitter)
Front PlanetaryBased on our record, Front should be more popular than Planetary. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
Google image search say it's this: https://front.com/. Source: about 1 year ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
This may not be the perfect space for this question, but it's probably close enough. Evan Henshaw-Plath apparently has a new project called planetary.social that uses a protocol called Scuttlebutt (which I've never heard of), which seems to be "open", but MIT licensed. I've always appreciated Evan's politics (he was a key contributor to Indymedia and Riseup.net, if I remember correctly), but I'm not quite sure... Source: about 2 years ago
Rooms are new and only manyverse supports them so far. The new rooms 2.0 is based on go-ssb and there is also a go-ssb pub. With planetary we use go-ssb in the ios app but the older js pubs in the cloud. Source: over 2 years ago
Planetary.social | Go / Swift Devs | Full-Time | Remote | $ Market | https://planetary.social Help us build out secure scuttlebutt as an open protocol for decentralized social media that puts users in control. Work on open source to solve important problems in the world. Planetary is working with twitter's bluesky to build a better future. We're looking dev's who want to work on our decentralized go lang... - Source: Hacker News / over 2 years ago
Manyverse is a great app, one of several compatible ones which use the secure scuttlebutt protocol. For ios another open source one is https://planetary.social/ which I wrote. - Source: Hacker News / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Sociall (Beta) - A secure and private decentralised social network for all.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DeSo - DeSo is a new layer-1 blockchain built from the ground up to scale decentralized social applications to one billion users.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Peepeth - Blockchain-powered Twitter with a soul.