G2 Crowd Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

G2 Crowd mentions (20)

• Which of the 4 Gusto 401k partner would you prefer from your employer?

  Despite the steep fees, human interest seems well represented on g2.com. In which areas does human interest excel in that people are willing to pay higher fees to use them, and be content? Source: 12 months ago

• List of available reporting solution that can be embadable into your SaaS

  Have you tried using g2.com to find anything? Source: about 1 year ago

• Employee Advocacy Software Market Scope, Opportunities with Strategic Growth and Top Players Till 2035

  This report also provides the existing competitive scenario of some of the key players of the global employee advocacy software market which includes company profiling of Ambassify NV, COYO Pty Ltd., G2.com, Inc., Hootsuite Inc., MarketBeam Inc., Firstup, Inc., PostBeyond Inc., Sociabble, Inc., Influitive Corporation, and GaggleAMP Inc. The profiling enfolds key information of the companies which encompasses... Source: about 1 year ago

• b2b prospecting tool review

  I want to share a side project I'm working on. I work as a lead gen and in the past needed to find the right prospecting tool. It was always a struggle to find unbiased reviews from these software. Indeed, on g2.com, or others, all the software seems more or less perfect. Source: over 1 year ago

• HRIS?

  A decent place to start would be to search HRIS on g2.com. It can provide a list of alternatives and their relative review scores. I used it when shopping an HRIS for my company. Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago