Software Alternatives, Accelerators & Startups

Intercom VS SaaSHub

Compare Intercom VS SaaSHub and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SaaSHub logo SaaSHub

Find and promote software that will help you grow your business or to be more productive.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • SaaSHub Landing page
    Landing page //
    2023-07-11
  • SaaSHub Product Page
    Product Page //
    2023-12-03

SaaSHub is an independent software marketplace. Our goal is to be objective, simple and your first stop when researching for a new service to help you grow your business. We will help you find alternatives and reviews of the services you already use.

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

No features have been listed yet.

SaaSHub features and specs

  • Clean UI: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

SaaSHub videos

No SaaSHub videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and SaaSHub)
Customer Support
100 100%
0% 0
Software Marketplace
0 0%
100% 100
CRM
100 100%
0% 0
Software Recommendations
0 0%
100% 100

User comments

Share your experience with using Intercom and SaaSHub. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and SaaSHub

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

SaaSHub Reviews

  1. Best SaaS Directory

    SaaSHub is, in my opinion, the best directory there is for software products. The listings are detailed and the community engagement options are a major plus point.

    👍 Pros:    Feature rich|Usability|Awesome community
  2. Very good

    Very good alternative to alternativeto ;)

    🏁 Competitors: Product Hunt
  3. The Ultimate Time-Saving Resource for SaaS Comparisons and Selection

    Saashub is an invaluable resource for comparing and evaluating various SaaS solutions. Its user-friendly interface and comprehensive comparisons make it easy to identify the best option for your specific needs. Saashub has saved me both time and effort by streamlining the decision-making process, and I highly recommend it for anyone seeking the ideal software solution.

    🏁 Competitors: AlternativeTo

77,686 approved products
Last week I added a new dynamic data point to the homepage of SaaSHub - the number of all approved products. As of now, there are a total of 77,686 approved products. It may not seem much, but it's just 5,000 behind one of my top competitors - AlternativeTo. Of course, the number of listed products isn't paramount. What is most important is the quality of the suggested...
Released the first paid option - IndieHackers
If I have to compare this option with the paid one of BetaList ($700 / week => 250 estimated clicks ), I'd say that SaaSHub will bring the same amount of users but much more targeted. On the whole, it is an excellent marketing option for products with a user lifetime value of $100 or more.
Capterra and G2 Crowd's value proposition - is it just leads?
The product I'm building, SaaSHub, is in the same space. However, I'd like to avoid selling CPC. I've been considering 3 options as of now.
Is it worth your time posting your SaaS to the free directories/review sites like Capterra, etc.?
I like SaaSHub. I was checking out the top-backlinks of some of my competition and discovered that SaasHub drives traffic. Great to know it's created by a fellow indie.
Postgres Trigram indexes VS Algolia
One of the top competitors of SaaSHub - alternativeto.net is using Algolia for their search autocomplete. I'd suggest testing their search and SaaSHub's. You won't find many differences in the UX or speed.
Source: dev.to

Social recommendations and mentions

Based on our record, Intercom should be more popular than SaaSHub. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

SaaSHub mentions (3)

  • Someone is proxy-mirroring my website, can I do anything?
    A full-opaque box that states "You are visiting an illegally copied version of this site. Please go to 'saashub.com' for the correct version of the site." or similar. As an image, so it isn't modified by any scripting (at least initially). Removed by javascript on the legitimate page only. Source: over 1 year ago
  • Someone is proxy-mirroring my website, can I do anything?
    Write a If-Statement "If the location is not saashub.com then fade to a clown picture". saashub.com is not in the javascript by plain it will be "constructed" by e.g. Casesar ciffre. Good luck by finding the replacement. Source: over 1 year ago
  • SaaSHub - a software marketplace where users find product alternatives and software vendors showcase their products
    SaaSHub is an independent software marketplace. Its goal is to be objective, simple and your first stop when researching for a new service or product. SaaSHub helps end users finding product alternatives and allows software venders to showcase and promote their tech. Source: over 3 years ago

What are some alternatives?

When comparing Intercom and SaaSHub, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Product Hunt - A website that lets users share and discover new products

Drift - A messaging app that helps you grow your business.

Capterra - Capterra helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of the top business software products available, you're sure to find what you need at Capterra.