Software Alternatives, Accelerators & Startups

SaaSHub VS Zendesk

Compare SaaSHub VS Zendesk and see what are their differences

SaaSHub logo SaaSHub

Find and promote software that will help you grow your business or to be more productive.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • SaaSHub Landing page
    Landing page //
    2023-07-11
  • SaaSHub Product Page
    Product Page //
    2023-12-03

SaaSHub is an independent software marketplace. Our goal is to be objective, simple and your first stop when researching for a new service to help you grow your business. We will help you find alternatives and reviews of the services you already use.

  • Zendesk Landing page
    Landing page //
    2024-05-06

SaaSHub features and specs

  • Clean UI: Yes

Zendesk features and specs

No features have been listed yet.

SaaSHub videos

No SaaSHub videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SaaSHub and Zendesk)
Software Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Recommendations
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SaaSHub and Zendesk

SaaSHub Reviews

  1. Best SaaS Directory

    SaaSHub is, in my opinion, the best directory there is for software products. The listings are detailed and the community engagement options are a major plus point.

    ๐Ÿ Competitors: G2 Crowd, Capterra, GetApp, Software Advice, Product Hunt
    ๐Ÿ‘ Pros:    Feature rich|Usability|Awesome community
  2. Very good

    Very good alternative to alternativeto ;)

    ๐Ÿ Competitors: Product Hunt
  3. The Ultimate Time-Saving Resource for SaaS Comparisons and Selection

    Saashub is an invaluable resource for comparing and evaluating various SaaS solutions. Its user-friendly interface and comprehensive comparisons make it easy to identify the best option for your specific needs. Saashub has saved me both time and effort by streamlining the decision-making process, and I highly recommend it for anyone seeking the ideal software solution.

    ๐Ÿ Competitors: AlternativeTo

77,686 approved products
Last week I added a new dynamic data point to the homepage of SaaSHub - the number of all approved products. As of now, there are a total of 77,686 approved products. It may not seem much, but it's just 5,000 behind one of my top competitors - AlternativeTo. Of course, the number of listed products isn't paramount. What is most important is the quality of the suggested...
Released the first paid option - IndieHackers
If I have to compare this option with the paid one of BetaList ($700 / week => 250 estimated clicks ), I'd say that SaaSHub will bring the same amount of users but much more targeted. On the whole, it is an excellent marketing option for products with a user lifetime value of $100 or more.
Capterra and G2 Crowd's value proposition - is it just leads?
The product I'm building, SaaSHub, is in the same space. However, I'd like to avoid selling CPC. I've been considering 3 options as of now.
Is it worth your time posting your SaaS to the free directories/review sites like Capterra, etc.?
I like SaaSHub. I was checking out the top-backlinks of some of my competition and discovered that SaasHub drives traffic. Great to know it's created by a fellow indie.
Postgres Trigram indexes VS Algolia
One of the top competitors of SaaSHub - alternativeto.net is using Algolia for their search autocomplete. I'd suggest testing their search and SaaSHub's. You won't find many differences in the UX or speed.
Source: dev.to

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    ๐Ÿ Competitors: HubSpot, Freshdesk
    ๐Ÿ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than SaaSHub. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SaaSHub mentions (3)

  • Someone is proxy-mirroring my website, can I do anything?
    A full-opaque box that states "You are visiting an illegally copied version of this site. Please go to 'saashub.com' for the correct version of the site." or similar. As an image, so it isn't modified by any scripting (at least initially). Removed by javascript on the legitimate page only. Source: over 1 year ago
  • Someone is proxy-mirroring my website, can I do anything?
    Write a If-Statement "If the location is not saashub.com then fade to a clown picture". saashub.com is not in the javascript by plain it will be "constructed" by e.g. Casesar ciffre. Good luck by finding the replacement. Source: over 1 year ago
  • SaaSHub - a software marketplace where users find product alternatives and software vendors showcase their products
    SaaSHub is an independent software marketplace. Its goal is to be objective, simple and your first stop when researching for a new service or product. SaaSHub helps end users finding product alternatives and allows software venders to showcase and promote their tech. Source: over 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing SaaSHub and Zendesk, you can also consider the following products

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Product Hunt - A website that lets users share and discover new products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Capterra - Capterra helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of the top business software products available, you're sure to find what you need at Capterra.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!