Software Alternatives, Accelerators & Startups
Register | Login

Genesys Cloud VS xMatters

Compare Genesys Cloud VS xMatters and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • xMatters Landing page
    Landing page //
    2023-01-19

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

xMatters videos

+ Add

xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

Category Popularity

0-100% (relative to Genesys Cloud and xMatters)

Genesys Cloud

xMatters

Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

Share your experience with using Genesys Cloud and xMatters. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Genesys Cloud and xMatters, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

PagerDuty - Cloud based monitoring service

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Loading...