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Genesys PureConnect VS BMC Remedy

Compare Genesys PureConnect VS BMC Remedy and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

BMC Remedy logo BMC Remedy

IT Service Management Suite
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • BMC Remedy Landing page
    Landing page //
    2023-09-17

Genesys PureConnect videos

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BMC Remedy videos

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Category Popularity

0-100% (relative to Genesys PureConnect and BMC Remedy)
Communication
100 100%
0% 0
HR
0 0%
100% 100
Customer Support
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and BMC Remedy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.