Software Alternatives, Accelerators & Startups

Genesys PureConnect VS xMatters

Compare Genesys PureConnect VS xMatters and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • xMatters Landing page
    Landing page //
    2023-01-19

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

Add video

xMatters videos

xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

Category Popularity

0-100% (relative to Genesys PureConnect and xMatters)
Communication
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Incident Management
0 0%
100% 100

User comments

Share your experience with using Genesys PureConnect and xMatters. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Genesys PureConnect and xMatters, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PagerDuty - Cloud based monitoring service

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.