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Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Zoho Desk - Industry's first context-aware Helpdesk Software
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.