Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
RANCID - RANCID - Really Awesome New Cisco confIg Differ.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.