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GenieACS VS Simplify360

Compare GenieACS VS Simplify360 and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

GenieACS logo GenieACS

A fast and lightweight TR-069 Auto Configuration Server (ACS)

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • GenieACS Landing page
    Landing page //
    2021-07-30
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

GenieACS videos

+ Add

Web portal for basic router config using TR069 and GenieACS

More videos:

  • Review - Can not install GenieACS v1.1.3 on Ubuntu 16 04 5

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to GenieACS and Simplify360)

GenieACS

Simplify360

Network Automation
100 100%
Network Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Configuration Auditing
100 100%
Configuration Auditing
0% 0
Tool
0 0%
Tool
100% 100

User comments

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What are some alternatives?

When comparing GenieACS and Simplify360, you can also consider the following products

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

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