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Gladly VS Amazon Textract

Compare Gladly VS Amazon Textract and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Amazon Textract logo Amazon Textract

Easily extract text and data from virtually any document using Amazon Textract. Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Amazon Textract Landing page
    Landing page //
    2023-04-13

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Amazon Textract videos

+ Add

Amazon Textract: First Look

More videos:

  • Review - AWS re:Invent 2018 – Announcing Amazon Textract
  • Review - Introducing Amazon Textract: Now in Preview

Category Popularity

0-100% (relative to Gladly and Amazon Textract)

Gladly

Amazon Textract

Customer Support
100 100%
Customer Support
0% 0
OCR
0 0%
OCR
100% 100
Tool
100 100%
Tool
0% 0
Image Recognition
0 0%
Image Recognition
100% 100

User comments

Share your experience with using Gladly and Amazon Textract. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Amazon Textract

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Amazon Textract Reviews

2019 Examples to Compare OCR Services: Amazon Textract/Rekognition vs Google Vision vs Microsoft Cognitive Services
Pricing: Amazon Rekognition, Amazon Textract, Google, Microsoft. We don't really care which one you use, but Microsoft did best by our sample data. Textract was a very close second if you only need its headline feature: extracting text from digital documents. If someone wants to email bill -at- amplenote.com with comparable data for other images/services, I can try to...
Source: www.amplenote.com

Social recommendations and mentions

Based on our record, Amazon Textract seems to be more popular. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gladly mentions (0)

We have not tracked any mentions of Gladly yet. Tracking of Gladly recommendations started around Mar 2021.

Amazon Textract mentions (35)

  • Ask HN: How to OCR a PDF and preserve whitespace?
    Did you try textract? https://aws.amazon.com/textract/ In my experience it works amazingly well with columns / tabulated content. - Source: Hacker News / 27 days ago
  • Classifying and Extracting Data using Amazon Textract
    Amazon Textract has an Analyze Lending API for evaluating and categorizing the documents contained in mortgage loan application packages, as well as extracting the data they contain. The new API can assist in processing applications quicker and with minimal errors, therefore improving the end-customer experience and lowering operational costs. - Source: dev.to / 5 months ago
  • Ask HN: OCR for 100 year old (German) handwritten cursive script?
    You could try something like https://aws.amazon.com/textract/ or https://cloud.google.com/vision/docs/handwriting. Both have support for modern handwriting. I don't know if it will work with a script written a century ago though. - Source: Hacker News / 6 months ago
  • Deploy and Test AWS Step Functions with Node.js
    Create a main.js file inside the look-for-github-profile-step project folder. Implement the code that parses the resume and plucks the GitHub profile URL. This step function is responsible for using Textract (an AI service from AWS) and passing state back to the state machine. - Source: dev.to / 9 months ago
  • Automate invoice processing using AWS Textract
    The primary challenge in processing invoices is extracting the relevant data. This is where Amazon Textract can help. It is a service provided by Amazon Web Services (AWS) that uses advanced Machine Learning (ML) algorithms to automatically extract structured and unstructured data from scanned documents, images, and PDF files. It can detect typed and handwritten text in different types of documents including... - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing Gladly and Amazon Textract, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

DocParser - Extract data from PDF files & automate your workflow with our reliable document parsing software. Convert PDF files to Excel, JSON or update apps with webhooks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nanonets OCR - Intelligent text extraction using OCR and deep learning

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

ABBYY FineReader - ABBYY's latest PDF editor software, FineReader 16 you can easily convert files like PDF to Excel, PDF to Word, edit, share, collaborate & more with this PDF editor!

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