Software Alternatives, Accelerators & Startups

Gleen VS ChatGPT

Compare Gleen VS ChatGPT and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

ChatGPT logo ChatGPT

ChatGPT is a powerful, open-source language model.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • ChatGPT Landing page
    Landing page //
    2023-03-17

Gleen features and specs

  • No hallucination
    Generative AI answers you can trust
  • "Come as you are" knowledge ingestion
    Less implementation time upfront, less maintenance
  • Action Bots
    Take action on behalf of customers, integrate with enterprise systems
  • AI analytics
    Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations
    Provide links to relevant support documents
  • Email integration
    Automatically reply via email
  • Agent assist
    Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents
    Forward entire conversation to help desk solution
  • Slack integration
    Support you customers in dedicated Slack channels
  • Discord integration
    Support customers/community members in Discord channels
  • Intercom integration
    Support customers and escalate to Intercom help desk
  • Zendesk integration
    Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate
    Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

ChatGPT features and specs

  • Versatility
    ChatGPT is capable of handling a wide array of tasks, from answering questions and generating text to assisting with coding and providing recommendations.
  • Accessibility
    The platform is easy to access through a web browser, making it convenient for users to utilize its capabilities from almost any device.
  • Natural Language Understanding
    ChatGPT is trained to understand and generate human-like text, which can make interactions feel more intuitive and natural.
  • Time Efficiency
    It can provide quick responses, helping users to get information or solve problems faster than traditional methods.
  • Cost-effective
    For many applications, ChatGPT can be a more affordable option compared to hiring professionals for specific tasks like content creation or customer support.

Possible disadvantages of ChatGPT

  • Accuracy
    While ChatGPT is generally reliable, it can sometimes provide incorrect or misleading information.
  • Context Limitation
    The model may struggle with understanding or maintaining context in long conversations, which can lead to irrelevant or repetitive responses.
  • Bias
    Since ChatGPT is trained on a large dataset containing human text, it can sometimes reflect or even amplify existing biases present in the data.
  • Security and Privacy
    Users must be cautious about sharing sensitive information, as data interactions with the platform may not be entirely secure or private.
  • Dependency
    Heavy reliance on ChatGPT for tasks can lead to a reduction in critical thinking and problem-solving skills among users.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

ChatGPT videos

ChatGPT Review & Demo 2023 (ChatGPT Features, Benefits, Pros & Cons)

More videos:

  • Review - ChatGPT Asked Me to Review This!
  • Review - What is ChatGPT and How You Can Use It

Category Popularity

0-100% (relative to Gleen and ChatGPT)
Chatbots
100 100%
0% 0
AI
0 0%
100% 100
Chatbot Platforms & Tools
AI Writing
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and ChatGPT.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and ChatGPT

Gleen Reviews

We have no reviews of Gleen yet.
Be the first one to post

ChatGPT Reviews

  1. my personal assistant at work

    I recently acquired access to ChatGPT, one of the most advanced language models out there, and I must say it has made a significant impact on my analytics work. It has definitely become an integral part of my daily use.

    Analytical support: ChatGPT does a great job of providing accurate and timely answers. It can also help me analyze large amounts of data. Efficiency: This product allows me to work more efficiently by using it to quickly find information or get recommendations.

  2. Word.Studio
    · Editor at Word.Studio ·
    The essential AI everything tool.

    OpenAI continues to lead the way among the foundation model providers. I started using ChatGPT at 3.5 much like many other people. And although it was extremely powerful, it doesn't compare to what it has become with the new reasoning models like o1 and o3. These models produce outputs that are on a new level in terms of quality.

    I've been using custom GPT's extensively and they are very valuable once you get them dialed in to your own specific workflows. they recently rolled out projects which also have the ability to add custom instructions. Many of the custom GPT's that I've made do not need anything other than custom instructions. They don't need Web hooks or documents to reference, so a project will suffice. projects also allow connecting and switching between some of the newer reasoning models as well while custom GPT's are limited to the 4o model.

    Real time voice assistant is a game changer when you are on the go. And the human-like speech synthesis is incredible. uploading photos and giving the voice assistant access to live video from your phone has so many use cases that I have yet to realize.

    Many of the tools we have on WordStudio are powered by the OpenAI family of models via API. We recently hooked some of the tools to their o1 model and the improvements in the outputs are astounding.

    I've tried Anthropic's Claude and have experimented with DeepSeek, but I keep returning to ChatGPT for critical work.

    🏁 Competitors: Claude by Anthropic, Deepseek R1, Llama
    👍 Pros:    Active development|Powerful models|Api & webhooks|Multi modal|Canvas mode for long-form content and code|Text, image + video generator
    👎 Cons:    Image generator is lacking|Organization of chats is cumbersome
  3. WOW!One love

    My journey with GPT-4 as a novice programmer has been nothing short of remarkable. I used it to write a game, and despite my limited programming knowledge, I was astonished by the results.

    It makes coding suggestions, completes my code, and even identifies bugs, which has been a game-changer for me. It feels like having a co-programmer who anticipates my needs and guides me in the right direction.


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Social recommendations and mentions

Based on our record, ChatGPT seems to be more popular. It has been mentiond 824 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

ChatGPT mentions (824)

  • How to Make Images GHIBLIFIED!
    Two of the most popular sources for doing that are ChatGPT and Grok. - Source: dev.to / about 2 months ago
  • Building a Customer Support Portal with Strapi, GPT, and Next.js (Part 1)
    GPT (Generative Pre-trained Transformer) is an AI model developed by OpenAI that can understand and generate human-like text. It will power the conversational AI features of the customer support portal, enabling the system to provide automated responses and help with personalized support through natural language processing. - Source: dev.to / 3 months ago
  • How AI is Becoming Everyone's Tool 🎉
    Play with ChatGPT: Go to ChatGPT and start chatting. Ask it anything, you’ll be amazed! - Source: dev.to / 5 months ago
  • Is OpenAI API cheaper than ChatGPT? Here is How you Can Find Out
    Most people know about ChatGPT through chat.openai.com --- you pay a subscription and chat through their website. But there's another way: OpenAI's API. - Source: dev.to / 6 months ago
  • Zeta Comics: Blending AI & Art in Digital Stories
    The advent of AI in art, particularly through GPT and Dall-E, marked a turning point. Initially, my gateway drug into AI was Dall-E 2 and Midjourney. Though Midjourney produced better results, I gravitated to Dall-E because it had a free tier. It led me to create background images that I could place my character poses on, like an animation cell. Dall-E 3 offered a huge upgrade in output quality. With ChatGPT... - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing Gleen and ChatGPT, you can also consider the following products

ChatBot - Easy to use chatbot platform for business

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Resolve247.ai - Get instant answers to your customers 24/7 with your own hyper-accurate AI chatbot, trained on your website / knowledgebase.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.