Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.
Gleen's answer
Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.
Gleen's answer
Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.
Gleen's answer
VPs of Customer Success, Customer Service, Customer Support
Gleen's answer
Gleen's answer
Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.
Gleen's answer
Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.
Based on our record, ingestAI seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Ingest AI - Build an AI knowledge base of what you know. Source: almost 2 years ago
Congrats on this launch! We at IngestAI[1] are in similar space albeit with different focus - we answer from all internal documentation in Slack/Discord/Whatsapp. We did a show hn just a few weeks ago[2] & has been wild since then - we have close to 10k+ users and counting. If you would like build slack/discord/whatsapp/telegram bots answer your customer questions from internal docs - please try us [1] :... - Source: Hacker News / about 2 years ago
The title makes it sound like those are mutually exclusive but I thought there was a bunch of services doing exactly what they are describing, all built on ChatGPT. E.g. https://ingestai.io/. - Source: Hacker News / about 2 years ago
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