Software Alternatives, Accelerators & Startups

Gleen VS Telegram bot API

Compare Gleen VS Telegram bot API and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Telegram bot API logo Telegram bot API

The Bot API allows you to easily create programs that use Telegram messages for an interface.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • Telegram bot API Landing page
    Landing page //
    2022-12-20

Gleen features and specs

  • No hallucination
    Generative AI answers you can trust
  • "Come as you are" knowledge ingestion
    Less implementation time upfront, less maintenance
  • Action Bots
    Take action on behalf of customers, integrate with enterprise systems
  • AI analytics
    Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations
    Provide links to relevant support documents
  • Email integration
    Automatically reply via email
  • Agent assist
    Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents
    Forward entire conversation to help desk solution
  • Slack integration
    Support you customers in dedicated Slack channels
  • Discord integration
    Support customers/community members in Discord channels
  • Intercom integration
    Support customers and escalate to Intercom help desk
  • Zendesk integration
    Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate
    Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Telegram bot API features and specs

  • Ease of Use
    The Telegram bot API is straightforward and well-documented, making it easy for developers to get started and build functional bots with minimal friction.
  • Cross-Platform Support
    Telegram bots work seamlessly across all Telegram clients including mobile, desktop, and web applications.
  • Distribution and Reach
    With Telegram's large user base, bots can reach a wide audience quickly. Bots can be shared and discovered easily within the platform.
  • Rich Media Support
    The API supports a variety of media types such as text, images, videos, and documents, allowing for richer user interactions.
  • Customization and Flexibility
    Developers can create custom commands, keyboards, and menus to enhance the user experience and meet specific needs.
  • Security Features
    Bots can be made private or public, and API interactions are secured with HTTPS, providing a good level of security.

Possible disadvantages of Telegram bot API

  • Rate Limits
    There are rate limits on how often the bot can send messages or perform certain actions, which can impact bots with high demand.
  • Dependency on Telegram Platform
    Bots are heavily dependent on Telegram’s infrastructure. Any downtime or changes in Telegram's policies can affect the bot's functionality.
  • Limited to Platform
    Telegram bots do not have as widespread reach as multi-platform solutions. Adoption is limited to Telegram users.
  • Privacy Concerns
    Data handled by the bots are sent through Telegram’s servers, which may raise privacy concerns for some users and developers.
  • Complexity for Advanced Features
    While basic features are easy to implement, more advanced functionalities can become complex and may require substantial development effort.
  • Bot Design Constraints
    Bots must operate within the design constraints of Telegram, which might limit flexibility in terms of UI/UX compared to native apps.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Telegram bot API videos

No Telegram bot API videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gleen and Telegram bot API)
Chatbots
14 14%
86% 86
Chatbot Platforms & Tools
AI
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and Telegram bot API.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

Share your experience with using Gleen and Telegram bot API. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Telegram bot API seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

Telegram bot API mentions (25)

  • A hackable AI assistant using a single SQLite table and a handful of cron jobs
    *Update*: I tried writing a little Python code to read and write from a mailbox, reading worked great, but writing an email had the email disappear to some filter or spam or something somewhere. I've got to figure out where it went, but this is the warning that some people had about not trusting a messaging protocol (email in this case) when you can't control the servers. Messages can disappear. I read that... - Source: Hacker News / 18 days ago
  • Hide sender name
    Is not that hard, they have amazing documentation about it: https://core.telegram.org/bots. Source: almost 2 years ago
  • Telegram OAuth Authorization for Your Site
    You can make authorization via Telegram another way. It works. But today we want to do the classic OAuth Authorization. Before you begin, you need to create a Telegram bot and obtain your bot token. You can do this in @BotFather in Telegram. For more information on initiating a bot, read the Telegram Bot API documentation: https://core.telegram.org/bots. - Source: dev.to / about 2 years ago
  • How I built an AI-based Telegram bot in 21 minutes with Make and OpenAI
    Creating a Telegram bot is fun: there's no website, no sign up, no forms — you just use a... bot. Yes, a bot that creates bots. It's called the BotFather 😂. - Source: dev.to / over 2 years ago
  • Can anyone teach me how to make these?
    It's done via bots, which let you add clickable options to posts. Here's an FAQ on bots: https://core.telegram.org/bots. Source: over 2 years ago
View more

What are some alternatives?

When comparing Gleen and Telegram bot API, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BotStar - BotStar | Engage Customers Online with Live Chat & Chatbots

ChatBot - Easy to use chatbot platform for business

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Penseum - Personalized, efficient student study assistant

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.