Software Alternatives, Accelerators & Startups

GOAT Risk VS Intercom

Compare GOAT Risk VS Intercom and see what are their differences

GOAT Risk logo GOAT Risk

GOAT Risk™ Easy to use, low cost, risk management software. Packed with pre-populated, editable templates. Subscriptions from as low as £30p/m. Start managing your business risks in a matter of minutes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • GOAT Risk Landing page
    Landing page //
    2021-08-11

GOAT Risk™ Easy to use, low cost, risk management software.

The pain free way to manage risk - so you can get on with managing your business.

With GOAT’s simple, secure, low cost risk management software tool, you can collaborate, manage, track and report on your business risks anywhere in the world, all for the price of a daily coffee.

Rolling monthly subscriptions from as little as £30.

Perfect for non-risk experts:

Built by risk experts - so you don't have to be one. Packed with pre-populated templates, risk tips, explanations and definitions, so anyone can use it without prior training.

Works 'straight out of the box':

No lengthy consultation periods or drawn-out, costly implementations. It's ready to use straight out of the box. Start managing your risks in a matter of minutes.

Low cost, transparent pricing:

Choose a plan based on your needs from as little as £30p/m. Cancel at any time. It's risk free!

  • Intercom Landing page
    Landing page //
    2023-07-05

GOAT Risk

$ Details
paid Free Trial £30.0 / Monthly (1 Risk profile / 5 Users / Additional Users at £6p/m)
Platforms
Cloud
Release Date
2020 August

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

GOAT Risk features and specs

  • Drag & Drop Risk Assessment: Quickly prioritise risks in a fun and engaging way
  • Risk Registers: Traditional risk registers with a modern twist. Reporting and analysis at the touch of a button.
  • Risk Profiles: Easily create and review risk profiles in workshops with the team or on your own. Review and analyse risk profiles for each department, project, business activity or at the Board level. An on-board Risk Universe is available to assist with risk identification.
  • Editable Risk Universe: The system's built in risk universe functionality helps users think holistically about the risks they face. With our Editable Risk Universe feature, you can make this entirely your own. Create and maintain a standardised and relevant risk taxonomy for the faster creation of comprehensive risk profiles.
  • Control Library: Build your own control library and then associate one control with multiple risks. This means reduced duplication, standardised controls, and the ability to see other risks that share common controls. You can also quickly attach controls to risks within a profile.
  • Controls Assessment: GOAT Risk™ guides you through a control risk self assessment, thinking along key control types, helping users to identify what’s in place and consider control effectiveness. This helps risk owners formulate SMART action plans.
  • Automated Action Tracking: Never miss a deliverable or due date by assigning action owners and timeframes. Automated workflow email reminders make status monitoring a breeze.
  • Incident Reporting: Capture all your Operational, Financial, Health & Safety and even Reputational risk incidents in one place. Grow an increasingly rich corporate memory and continuously promote lessons learned.
  • Key Risk Indicator Tracking: Connect metrics to your risks to enable a data-led, performance management approach, combined with a risk narrative and actions. When introduced, this can be a huge step forward in terms of the value risk management can deliver for you.
  • Risk Reporting: Customisable 1-Click reporting
  • Advanced Search & Report: Using drop downs, you can build a custom set of criteria to search and report upon, using any field (or combination of fields) that exist in the system. Build logical expressions to quickly find anything e.g. Risks where the trend is increasing or where the Net Score is in the red zone. Overdue actions where the status is not complete. Risks by category e.g. Operational / Departmental.
  • Request Update: You can pre-set update frequencies in GOAT Risk™, but sometimes you just need your profiles and risks updated before an important meeting. The Request Update feature allows the system administrator to send a custom message to the owner of a risk, or all the risk owners within a profile requesting an update. Risk owners receive a workflow email with the message, and a record of the request is created in the comments field.
  • Custom Templates: We’ve set things up with a standard risk template, but all the fields can be customised to fit your approach. Change the labels, add or hide fields, use it for other types of risks, lists or registers e.g. Health and Safety, supply chain or even a compliance risk register.
  • Fully Editable Heat-Map: Make it your own!

Intercom features and specs

No features have been listed yet.

GOAT Risk videos

Ditch the spreadsheet!

More videos:

  • Demo - Drag & Drop Risk Assessment Tool
  • Demo - GOAT Risk - Introduction and System Demo

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to GOAT Risk and Intercom)
Governance, Risk And Compliance
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GOAT Risk and Intercom

GOAT Risk Reviews

We have no reviews of GOAT Risk yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GOAT Risk mentions (0)

We have not tracked any mentions of GOAT Risk yet. Tracking of GOAT Risk recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing GOAT Risk and Intercom, you can also consider the following products

VidSys - VidSys is a physical security solution that reduces costs, enhances response times, and leverage existing physical security devices, and much more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SECTARA - SECTARA is a risk management solution that allows security risk consultants and security managers to create modern security risk assessments while assuring methodological rigor, all on the encrypted platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JCAD CORE - Enterprise risk management software

Drift - A messaging app that helps you grow your business.