Software Alternatives, Accelerators & Startups

Google News VS LiveAgent

Compare Google News VS LiveAgent and see what are their differences

Google News logo Google News

Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Google News Landing page
    Landing page //
    2023-05-06
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Google News

Pricing URL
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$ Details
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Platforms
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Release Date
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Google News features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Google News videos

Showdown: Apple News Versus Google News on the iPhone

More videos:

  • Review - The all new Google news: Everything you need to know | Digit.in
  • Review - Introducing the new Google News

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Google News and LiveAgent)
RSS Reader
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Networks
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Google News and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Google News and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google News and LiveAgent

Google News Reviews

19 Best Feedly Alternatives To Track Insights Across The Web
While Google News relies on automated algorithms for content discovery, Feedly puts the power in its users’ hands, allowing them greater control over the sources they follow and the content they consume.
Top 11 Best News APIs for developers in 2021
API features: Although Google deprecated and no longer maintains the Google News Search API, it is still operational and accessible to the public. You can use the API to incorporate Google News search results into your application or web pages. You can use it to display Google search topics, headlines, trending stories, URLs, and other news items.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Google News seems to be more popular. It has been mentiond 131 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google News mentions (131)

  • HTTP: //maps.google.com/ (non-HTTPS) down – 502 Server Error
    Https://news.google.com/ is having trouble for me. Sections aren't loading, with the error "Uh-oh, something went wrong. Please try again." On Android, the Google News app says "No recent articles". - Source: Hacker News / about 1 month ago
  • Ask HN: How to Make News Aggregation Work in 2024?
    When google did this long ago: https://news.google.com/ I knew the new industry was going to collapse. What more do you need from a new aggregator? Journalism was doomed since though. I had tried https://ground.news/ but never stuck with it. I like the idea but it fails at dimension. There is no left vs center vs right in Canada. Politics in Canada and Europe is 3 dimensional at least with wormholes in our... - Source: Hacker News / 2 months ago
  • Ask HN: Is there a website with only short summaries of the most important news?
    Https://news.google.com/ ? It has briefs, read it and close the tab. It’s that simple. - Source: Hacker News / 3 months ago
  • Looking for a way to add local news on a new tab
    If you like the Microsoft one, you can pin www.msn.com and for google its news.google.com. Source: 7 months ago
  • Is there a News category that will filter me latest news uploaded on YT?
    What I want to achieve is something like news.google.com but on YouTube, where I can get latest news about business for example, and then pick the topic (eg. Today are TSM stocks in trend, and I want to get all videos from today or yesterday about that topic from a News relevant channels.). Source: 8 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Google News and LiveAgent, you can also consider the following products

Digg - Digg delivers the most interesting and talked-about stories on the Web right now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unfiltered.news - What the world is talking about, visualized graphically

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

News API - Get live headlines from a range of news sources

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.