Software Alternatives, Accelerators & Startups

Greenshot VS HelpDesk

Compare Greenshot VS HelpDesk and see what are their differences

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

HelpDesk logo HelpDesk

The easiest help desk system for a team like yours.
  • Greenshot Landing page
    Landing page //
    2018-09-30
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.

Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.

With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.

Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.

Greenshot features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Greenshot videos

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Greenshot and HelpDesk)
Screenshot Annotation
100 100%
0% 0
Help Desk
0 0%
100% 100
Screenshots
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Greenshot and HelpDesk

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Greenshot seems to be a lot more popular than HelpDesk. While we know about 117 links to Greenshot, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Greenshot mentions (117)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    For the last 10(ish) years I've been using Greenshot [1]. I haven't found any issues with it but it is only available on Windows and Mac. [1] https://getgreenshot.org/. - Source: Hacker News / 18 days ago
  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 7 months ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 7 months ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: 12 months ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: about 1 year ago
View more

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 12 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Greenshot and HelpDesk, you can also consider the following products

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LightShot - The fastest way to take a customizable screenshot.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Snagit - Screen Capture Software for Windows and Mac

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.