HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.
Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.
With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.
Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.
In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing solution for teams to take care of their customers. Merge all your marketing, sales and customer service tools into one platform for greater output. And the best part is that erxes is an open source software.
Based on our record, HelpDesk should be more popular than erxes Inc. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 12 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
Erxes- The Open-Source HubSpot Alternative. A single XOS enables to create unique and life-changing experiences that work for all types of business. - Source: dev.to / 7 months ago
Erxes (although it's even far more than that because it's even a CRM). Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
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