Software Alternatives, Accelerators & Startups

HelpJuice VS Microsoft 365

Compare HelpJuice VS Microsoft 365 and see what are their differences

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Microsoft 365 logo Microsoft 365

Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Microsoft 365 Landing page
    Landing page //
    2022-04-16

HelpJuice videos

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Microsoft 365 videos

What is Office 365

More videos:

  • Review - The Merger - S3E8 - The Office In Review
  • Review - Performance Review - S2E8 - The Office in Review
  • Review - Checking Out Microsoft Office 365
  • Review - Microsoft Office 365 review: Online, offline, any good?
  • Review - All 9 Seasons of The Office Ranked!
  • Review - 🤷‍♂️ What is Microsoft 365 - Explained
  • Review - Is a Microsoft 365 Subscription Worth It?

Category Popularity

0-100% (relative to HelpJuice and Microsoft 365)
Customer Support
100 100%
0% 0
Office Suites
0 0%
100% 100
Help Desk
100 100%
0% 0
Office & Productivity
0 0%
100% 100

User comments

Share your experience with using HelpJuice and Microsoft 365. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Microsoft 365

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Microsoft 365 Reviews

  1. Always backup your Office 365 data

    Microsoft Office 365 is an amazing software that helps companies establish their business, so a backup is a must since Microsoft is not offering the proper backup.

    🏁 Competitors: Google Docs
    👍 Pros:    Great set of functions
    👎 Cons:    No backup

112 Best Chrome Extensions You Should Try (2021 List)
Office Editing For Docs, Sheets & Slides is an offline chrome extension that helps you edit Microsoft Word, Excel, and Powerpoint files without Office installed on your PC. It opens Docx and other files in a new tab instead of downloading them locally.
The BEST Email Hosting Providers for Small Business in 2021
There are 4 deployment steps to set up an account on Microsoft 365 Business. The initial step is acquiring a subscription and assigning Microsoft 365 Business licenses to the user. Then you use the set-up wizard to configure the account. Once you install the Office apps on your devices, the final step is to prepare your PCs by using the Windows AutoPilot.

Social recommendations and mentions

Based on our record, Microsoft 365 seems to be a lot more popular than HelpJuice. While we know about 12 links to Microsoft 365, we've tracked only 1 mention of HelpJuice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Microsoft 365 mentions (12)

  • Need to count calls on certain days in certain time slots
    Yes it does change, will not work for 2016, but it works for excel online at office.com, which is free with a microsoft account. Source: 7 months ago
  • Change SharePoint Start Page for All
    When our users go to office.com, login and click the waffle for SharePoint, I want to change this landing page. Right now, it goes to https://ourdomain.sharepoint.com/_layouts/15/sharepoint.aspx and once users are in SP, if they ever click the home button it will direct them to this page as well. I want to change this to a new site we created that makes browsing our sites and sharing information/events much... Source: 7 months ago
  • Has anyone seen same behavior with AAD laptops reaching out to internal DCs on ports 88, 389, and 445
    Authentication happens through a 3rd party so when we try to login to office.com with our company accounts it redirect us to this 3rd party company that handles our logins. Source: 7 months ago
  • Where is the Copilot in Excel?
    I've looked in office.com (using Chrome) and Excel 365 for Mac (Version 16.79). Nothing in the top-right corner except "Analyze Data". And when I try to search for in the the Tell Me or Help menu, it acts like it has no idea what Copilot is. Source: 7 months ago
  • Autopilot "other user" login. Also "incorrect password".
    The password change goes through fine though. We can verify this by going to office.com on another laptop. Source: 8 months ago
View more

What are some alternatives?

When comparing HelpJuice and Microsoft 365, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

LibreOffice - Free office suite, open source, and compatible with .doc, .docx, .xls, .xlsx, .ppt, .pptx files. Updated regularly – download for free. Originally based on OpenOffice.org.

Malcolm App - Customer self-service made easy

Apache OpenOffice - Apache OpenOffice is an open source, office document productivity suite.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Google Workspace - Google's encompassing suite of cloud-based business apps.