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HelpScout VS ClouDNS

Compare HelpScout VS ClouDNS and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

ClouDNS logo ClouDNS

ClouDNS is a platform that allows users to keep their websites, data, and network security all the time.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • ClouDNS Landing page
    Landing page //
    2021-09-19

HelpScout videos

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ClouDNS videos

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TrueNAS CORE - How to Enable Remote Access for Nextcloud using Dynamic DNS (DDNS) with ClouDNS

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Category Popularity

0-100% (relative to HelpScout and ClouDNS)

HelpScout

ClouDNS

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Domain Names
0 0%
Domain Names
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and ClouDNS

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

ClouDNS Reviews

The Best Free Dynamic DNS Providers for Home Users
Creating an account with ClouDNS is quick and straightforward. Once logged in, the dashboard provides an organized view of domain names, DNS hosting, monitoring records, SSL certificates, and Google Workspace accounts. When it comes to DNS hosting, you have the flexibility to choose from available name servers with both IPv4 and IPv6 addresses.
Source: www.softwareheal.com
The Best Dynamic DNS Providers
ClouDNS is a DNS and DDNS solution provider that can create URLs for A IPv4, and AAAA IPv6 records. With ClouDNS you can sign in to your user account through the website, go to the dashboard and select the DNS zone you want to configure a DDNS. Notifications let you know whenever A or AAAA records change.
Source: www.comparitech.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than ClouDNS. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

ClouDNS mentions (1)

What are some alternatives?

When comparing HelpScout and ClouDNS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Amazon Route 53 - Amazon Route 53 is a highly available and scalable DNS web service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cloudflare DNS - Install the free app that makes your phone’s Internet more fast, private, and reliable.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FreeDNS by Afraid.org - Free DNS hosting, lets you fully manage your own domain. Dynamic DNS and Static DNS services available. You may also create hosts off other domains that we host upon the domain owners consent, we have several domains to choose from!

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