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HelpScout VS Amazon Route 53

Compare HelpScout VS Amazon Route 53 and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Amazon Route 53 logo Amazon Route 53

Amazon Route 53 is a highly available and scalable DNS web service.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Amazon Route 53 Landing page
    Landing page //
    2022-01-28

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Amazon Route 53 videos

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AWS re:Invent 2018: Introduction to Amazon Route 53 Resolver for Hybrid Cloud (NET215)

Category Popularity

0-100% (relative to HelpScout and Amazon Route 53)

HelpScout

Amazon Route 53

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Domain Name Registrar
0 0%
Domain Name Registrar
100% 100

User comments

Share your experience with using HelpScout and Amazon Route 53. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Amazon Route 53

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Amazon Route 53 Reviews

We have no reviews of Amazon Route 53 yet.
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Social recommendations and mentions

Based on our record, Amazon Route 53 seems to be a lot more popular than HelpScout. While we know about 45 links to Amazon Route 53, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Amazon Route 53 mentions (45)

  • I used Cloudflare Workers and R2 as HTML generating service. It was so easy!
    Also, I moved my domain (cora-pic.com) from Amazon Route 53 to Cloudflare Registrar to use custom domain for Worker and R2. - Source: dev.to / 2 months ago
  • How I - well, AWS WAF and CloudFront - saved the day for my client
    We moved my clients main DNS zone to the Route53 service (luckily, all the preparatory census work had been carried out before). This brings at least two benefits:. - Source: dev.to / 3 months ago
  • Amazon Route 53 Routing Policies: A cornerstone component in improving performance & availability
    Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service that allows users to route end-users to internet applications. AWS Route53 is a versatile service that can be used to manage domain registration, create and manage DNS records, and configure health checks to monitor the health and performance of resources. In this article, we’ll take a closer look at the different routing policies... - Source: dev.to / 9 months ago
  • Authenticating users in the load balancer with Cognito
    In this case, we configure MY_CUSTOM_DOMAIN to be an alias A record in Route 53 with the load balancer being the target value. - Source: dev.to / 10 months ago
  • Understanding Amazon Route 53: An In-depth Guide
    In today's cloud-centric world, one of the most crucial services often overlooked is the Domain Name System (DNS). A robust DNS service is foundational to ensure that your web applications are scalable, secure, and highly available. One such leading service in this space is Amazon Route 53, part of Amazon Web Services (AWS). This blog post aims to provide a comprehensive guide on what Amazon Route 53 is, its... - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing HelpScout and Amazon Route 53, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cloudflare DNS - Install the free app that makes your phone’s Internet more fast, private, and reliable.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ClouDNS - ClouDNS is a platform that allows users to keep their websites, data, and network security all the time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Cloud DNS - Reliable, resilient, low-latency DNS serving from Google’s worldwide network of Anycast DNS servers.

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