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HelpScout VS Google Cloud DNS

Compare HelpScout VS Google Cloud DNS and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Google Cloud DNS logo Google Cloud DNS

Reliable, resilient, low-latency DNS serving from Google’s worldwide network of Anycast DNS servers.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Google Cloud DNS Landing page
    Landing page //
    2023-07-30

Category Popularity

0-100% (relative to HelpScout and Google Cloud DNS)

HelpScout

Google Cloud DNS

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Domain Name Registrar
0 0%
Domain Name Registrar
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Google Cloud DNS

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Google Cloud DNS Reviews

We have no reviews of Google Cloud DNS yet.
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Social recommendations and mentions

Based on our record, Google Cloud DNS should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Google Cloud DNS mentions (5)

  • Understanding Amazon Route 53: An In-depth Guide
    Google Cloud DNS: This is Google Cloud's offering, designed to provide high-performance and premium networking. - Source: dev.to / 10 months ago
  • Squarespace Enters Definitive Agreement to Acquire Google Domains Assets
    Google's enterprise-grade DNS is "Google Cloud DNS" [1]. It's not going anywhere. Google Domains is a consumer-grade product, in the sense that it is lacking most of the features (access control, bulk management) that a large company needs, though it was not lacking in stability / availability. And you could easily hook Google Domains up to Google Workspace to light up email for a small business. Feels like a good... - Source: Hacker News / about 1 year ago
  • One week and I already dislike GC
    Why not use Cloud DNS and Cloud Storage to host a static website? Source: over 1 year ago
  • Taking Your Database Beyond a Single Kubernetes Cluster
    Another solution similar to DNS stubs is to use a managed DNS product. In the case of GCP there is the Cloud DNS product, which handles replicating local DNS entries up to the VPC level for resolution by outside clusters, or even virtual machines within the same VPC. This option offers a lot of benefits, including:. - Source: dev.to / over 2 years ago
  • A practical guide to securing Google Workspace for a startup
    You are 100% right that the domain is the keys to the kingdom. Definitely only use registrars and DNS providers that have 2FA. Google has a registrar now, as well as DNS in GCP https://cloud.google.com/domains/docs/register-domain and https://cloud.google.com/dns. By using those you can leverage your Google account's security (use separate accounts for admin level access on GCP and enforce hardware 2FA), and... - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing HelpScout and Google Cloud DNS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Amazon Route 53 - Amazon Route 53 is a highly available and scalable DNS web service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cloudflare DNS - Install the free app that makes your phone’s Internet more fast, private, and reliable.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ClouDNS - ClouDNS is a platform that allows users to keep their websites, data, and network security all the time.

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