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HelpScout VS Deliveroo

Compare HelpScout VS Deliveroo and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Deliveroo logo Deliveroo

Deliveroois a web based food order and delivery service whose services can be access from almost hundred famous cities of the world.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Deliveroo Landing page
    Landing page //
    2023-10-10

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Deliveroo

Website
deliveroo.co.uk
Pricing URL
Official Deliveroo Pricing
$ Details
-
Startup details
Country
United Kingdom
City
London
Employees
1,000 - 1,999
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Deliveroo videos

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DELIVEROO REVIEW UK

More videos:

  • Review - the HONEST truth about working for deliveroo & ubereats | A DELIVEROO RIDER REVIEW
  • Demo - Deliveroo Review! App Demonstration and Food from Alfredo's in Liverpool! + Johnny's Whiskey Sauce

Category Popularity

0-100% (relative to HelpScout and Deliveroo)

HelpScout

Deliveroo

Customer Support
100 100%
Customer Support
0% 0
Food And Beverage
0 0%
Food And Beverage
100% 100
Help Desk
100 100%
Help Desk
0% 0
Food Delivery
0 0%
Food Delivery
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Deliveroo

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Deliveroo Reviews

7 Best Food Delivery Services in Australia [2022]
It's simple to order that favorite dish, health food, or local speciality thanks to Deliveroo's wide selection of restaurants where meals are delivered in around 30 minutes. Premium restaurants will take longer than most. The Deliveroo app records the rider in real time, and if your order includes alcohol, they may also deliver it. Work party catering is available as well....
Source: www.thefunempire.com

Social recommendations and mentions

Based on our record, Deliveroo should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Deliveroo mentions (4)

  • Brother is all alone and ill in the Cambridge
    Depending on how quickly you want it delivered, you can look at Deliveroo. They have groceries and basic medicine. https://deliveroo.co.uk/. Source: over 1 year ago
  • Need a Florist/Flower shop that can deliver to Hemel Hempstead TONIGHT?
    Literally Deliveroo Type in post code, select like Waitrose, and they have a flowers and gifts section. £3.99 delivery for delivery within 60mins. Source: over 1 year ago
  • Deliveroo New Users: £10 Free
    I will also get £10 if you use the link, so I would be really thankful if you use this rather than the non referral link. Source: over 2 years ago
  • £10 off on your First ALDI shop on Deliveroo (Selected accounts)
    *Geographical restrictions apply. Specific menu items subject to availability. For £10.00 off of your first order (new customers only) register and enter your code at checkout on https://deliveroo.co.uk or via the Deliveroo app. The code is valid to 30 April 2021. Minimum spend of £20.00 applies. Voucher cannot be used on age restricted products. Credit of £10.00 will be redeemed against customer's first order... Source: about 3 years ago

What are some alternatives?

When comparing HelpScout and Deliveroo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Uber Eats - From tap to table in minutes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GrubHub - Hungry? The GrubHub app can help.

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