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HelpScout VS DoorDash

Compare HelpScout VS DoorDash and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

DoorDash logo DoorDash

Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • DoorDash Landing page
    Landing page //
    2023-09-20

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

DoorDash

Website
doordash.com
Pricing URL
-
$ Details
-
Release Date
2013 June
Edit details

HelpScout features and specs

No features have been listed yet.

DoorDash features and specs

  • Headquarters: San Francisco, CA
  • Marketplace: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

DoorDash videos

+ Add

DoorDash Dasher Review and Earnings After 1 Month | How Much I Made

More videos:

  • Tutorial - How to DoorDash | First Day Review | Side Hustle
  • Review - DoorDash, Worth Delivering?? 3 Month Review.

Category Popularity

0-100% (relative to HelpScout and DoorDash)

HelpScout

DoorDash

Customer Support
100 100%
Customer Support
0% 0
Food And Beverage
0 0%
Food And Beverage
100% 100
Help Desk
100 100%
Help Desk
0% 0
Food Delivery
0 0%
Food Delivery
100% 100

User comments

Share your experience with using HelpScout and DoorDash. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and DoorDash

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

DoorDash Reviews

Top 20 Best Plaid Alternatives in 2022
DoorDash is a food delivery service that delivers food from local restaurants on-demand. It’s one of the best and most dependable ways to get breakfast, lunch, supper, and food-on-demand delivered to your door from your favorite restaurants with just one click.
Source: businesscrunch.net
Best Grocery and Food Delivery Apps
One of the best food delivery apps in the U.S. DoorDash categorizes food for customers into fast food, breakfast, Mexican, Asian, vegetarian, dessert, pizza, Italian cuisine, Thai food, Japanese cuisine, Chinese food, barbecue and other series. During this special period, many restaurants post free shipping promotions on the DoorDash platform. At the same time, DoorDash...
Source: www.earncheese.com
Your guide to restaurant delivery apps in Metro Detroit
DoorDash: The largest of these third-party services, DoorDash announced Tuesday that it and its sister company Caviar will for 30 days not take commissions from independent restaurants that are just signing up, and additional commission reductions are in place for those already connected. The service, which carts around food from Detroit restaurants like HopCat, Bucharest...
Source: eu.detroitnews.com
The Snapchat for Snacks on Campus
Still, there’s room for improvement. Like when it comes to late-night dining. At 2 am, options can be limited. “Most of the restaurants on the app close early at night, so at a certain point, you can no longer use the app,” says Samantha Gamble, a student at Harvard. Some users would like a delivery option, along the lines of Uber Eats or DoorDash, so you don’t have to leave...
Source: www.ozy.com
Top Six in The 6: Food Delivery Apps
With plenty of restaurants to choose from, DoorDash offers pick-up, delivery and group ordering options. Place your order in the app and live-track it from preparation to “dasher” arrival. Ordering food feels even better with DoorDash because they’ve started their own initiative for reducing food waste and tackling hunger in local communities by bringing surplus food to...
Source: foodism.to

Social recommendations and mentions

Based on our record, DoorDash seems to be a lot more popular than HelpScout. While we know about 40 links to DoorDash, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

DoorDash mentions (40)

  • Why wont doordash load in firefox anymore? Is there a way to fix this?
    The message says "HMMM! THE PAGE YOU'RE LOOKING FOR MUST BE HERE SOMEWHERE... error code: 404 -- ERR 004 Maybe you'd like to go back home (underlined)" This is what the home page looks like and it is the home page - www.doordash.com -- At first the website looks like its going to load normally but then it flips to the error screen and no matter how many times I try to reload it or clear the cache it refuses... Source: 10 months ago
  • Door Dash is broke people paying to have stuff delivered by even more broke people. And then the broke people and the more broke people point fingers at each other. While the rich people get the money.
    That's great from the driver's point-of-view no doubt there but its not from a customer's point-of-view, it's as easy as just go to doordash.com and it'll say that you can order food and get it delivered, in the process you can leave a tip for the driver, it says nothing about having to do calculations to cover a driver's time, gas, etc, let me quote that for you:. Source: about 1 year ago
  • This stuff makes no sense
    When you see areas like this, go to doordash.com type in an address in the area (it can be an address to a tacobell etc) and look at the merchants avail for delivery because most time no one is open and dd just wants someone 'on call' in case there might be a chance of an order. Usually the more areas you see, the lack of customers exist. Busy means not busy. Source: about 1 year ago
  • Tips for bondhas in US struggling with the food situation... Indaka evaro ask bondha lo adigithe avesam lo raasesa. Evarikaina use aithe ade happy ayya subbarao
    Food delivery services like shef.com or doordash have delivery of home cooked food. Thats a good option as well to get Indian food. Source: about 1 year ago
  • Today is my day off but there’s a snow storm and a $3.50 surge. Should I go dash or just enjoy my snow day?
    Go to doordash.com and type in an address in yr zone, my guess is most are not available for delivery since 3.50 is offered. Source: over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and DoorDash, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GrubHub - Hungry? The GrubHub app can help.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Uber Eats - From tap to table in minutes

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.

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