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HelpScout VS Ditto

Compare HelpScout VS Ditto and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Ditto logo Ditto

Easy to use interface; Search and paste previous copy entries; Keep multiple computer's clipboards in sync; Data is encrypted when sent over the network; Accessed from tray icon or global hot key; Select entry by double click, enter key or drag drop…
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Ditto Landing page
    Landing page //
    2023-06-18

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Ditto

Website
ditto-cp.sourceforge.io
Pricing URL
-
$ Details
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Ditto videos

+ Add

Don't Ditto, The Worst Digital Music Distributor of 2019

More videos:

  • Review - The Final Word On Ditto Music Distribution
  • Review - Ditto Music Distribution Review

Category Popularity

0-100% (relative to HelpScout and Ditto)

HelpScout

Ditto

Customer Support
100 100%
Customer Support
0% 0
Clipboard Manager
0 0%
Clipboard Manager
100% 100
Help Desk
100 100%
Help Desk
0% 0
Bookmarks
0 0%
Bookmarks
100% 100

User comments

Share your experience with using HelpScout and Ditto. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Ditto

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Ditto Reviews

We have no reviews of Ditto yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Ditto seems to be a lot more popular than HelpScout. While we know about 60 links to Ditto, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Ditto mentions (60)

  • IrfanView
    The most famous is the clipboard one (https://ditto-cp.sourceforge.io/). I'd be surprised if they were referring to another "Ditto" software. - Source: Hacker News / 3 months ago
  • Ask HN: What clipboard manager do you use?
    I use Ditto (https://ditto-cp.sourceforge.io/). It uses about 5MB Ram and lets you expire clips. - Source: Hacker News / 6 months ago
  • What's the best clipboard software you've come across??
    Ditto works well for me. If you have a cloud based file storage service like Google Drive or Dropbox, put the ditto database file in that folder and you'll also have an auto backup. Source: 7 months ago
  • Learn AutoHotKey by stealing my scripts
    In case you are not aware: https://ditto-cp.sourceforge.io/. - Source: Hacker News / 11 months ago
  • Best way to distribute exe without code certificate
    For example: the wonderful Ditto Clipboard Manager is both an old-style .msi installer here https://ditto-cp.sourceforge.io/, but it is also on Crapstore here: https://apps.microsoft.com/store/detail/ditto-clipboard/9NBLGGH3ZBJQ?hl=en-us&gl=us. Source: about 1 year ago
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What are some alternatives?

When comparing HelpScout and Ditto, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CopyQ - CopyQ : Clipboard Manager with Advanced Features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ClipboardFusion - ClipboardFusion makes it easy to remove clipboard text formatting, replace clipboard text or run powerful macros on your clipboard contents! You can even sync your clipboard with other computers an...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

RecentX - RecentX is an innovative launcher that gives you instant access to your files, folders, programs...

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