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HelpScout VS RecentX

Compare HelpScout VS RecentX and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

RecentX logo RecentX

RecentX is an innovative launcher that gives you instant access to your files, folders, programs...
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • RecentX Landing page
    Landing page //
    2023-10-06

RecentX is a launcher for Windows designed to make your computing life joyful. It is packed with innovative ways of accessing your stuff on your Windows PC with lightning speed.

Here is what you get:

Effortlessly access any file, folder, or program on Windows in less than 5 seconds! Avoid every day's unnoticed stress resulting from: Finding scattered files Navigating through deep folders Accessing slow network paths Searching cluttered desktop shortcuts Locating deep Internet bookmarks Tag files and folders for making things even faster, smoother, and enjoyable. Tag any file or folder directly from within Windows File Explorer. RecentX integrates with Windows File open/save window so that you don't have to navigate any folder when opening or saving a document. RecentX has a clipboard manager too. It remembers all the text & pictures copied to the clipboard so that you can pick & paste them again. RecentX automatically remembers & shows your recent & favorite items first to make launching even faster.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

RecentX

Website
conceptworld.com
Pricing URL
Official RecentX Pricing
$ Details
paid Free Trial $19.95 / One-off (A single license can be used on up to 2 computers)
Platforms
Windows
Edit details

HelpScout features and specs

No features have been listed yet.

RecentX features and specs

  • Instantly launch any file, document, folder, app, web history, or bookmark: yes
  • Tags: Assign tags to files & folders
  • Assign tags directly from within Windows File Explorer.: yes
  • accessing any file, any level deep is equally fast.: yes
  • favorite files and folders: Automatically shows favorite items
  • Perform frequent file operations such as copy, move, delete, rename without launching a file manager such a Windows Explorer: yes
  • fast access to bookmarks & history: supports Google Chrome, Mozilla Firefox, Microsoft Edge, Vivaldi Browser & Internet Explorer
  • Access remote folders like local: yes
  • attach a file to email using drag & drop, use Windows Explorer plug-ins from RecentX Launcher: yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

RecentX videos

+ Add

Tagging files, folders, programs, websites etc. in Windows using RecentX

More videos:

  • Review - RecentX is a better App Launcher than Windows - Learn How

Category Popularity

0-100% (relative to HelpScout and RecentX)

HelpScout

RecentX

Customer Support
100 100%
Customer Support
0% 0
Clipboard Manager
0 0%
Clipboard Manager
100% 100
Help Desk
100 100%
Help Desk
0% 0
Bookmarks
0 0%
Bookmarks
100% 100

User comments

Share your experience with using HelpScout and RecentX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and RecentX

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

RecentX Reviews

7 Best Alfred Alternatives To Maximize Your Productivity
RecentX is a file manager that uses a sidebar to help you conveniently access your files, folders, and programs on your computer in an instant.
Source: blaze.today

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

RecentX mentions (0)

We have not tracked any mentions of RecentX yet. Tracking of RecentX recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and RecentX, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ditto - Easy to use interface; Search and paste previous copy entries; Keep multiple computer's clipboards in sync; Data is encrypted when sent over the network; Accessed from tray icon or global hot key; Select entry by double click, enter key or drag drop…

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CopyQ - CopyQ : Clipboard Manager with Advanced Features.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Everything by Voidtools - Everything. Locate files and folders by name instantly. Everything. Small installation file. Clean and simple user interface.

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