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HelpScout VS Laravel

Compare HelpScout VS Laravel and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Laravel logo Laravel

A PHP Framework For Web Artisans
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Laravel Landing page
    Landing page //
    2023-07-24

HelpScout videos

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Laravel videos

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Laravel in 100 seconds

More videos:

  • Review - Why Laravel is Still Best in 2018

Category Popularity

0-100% (relative to HelpScout and Laravel)

HelpScout

Laravel

Customer Support
100 100%
Customer Support
0% 0
Web Frameworks
0 0%
Web Frameworks
100% 100
Help Desk
100 100%
Help Desk
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Laravel

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Laravel Reviews

The 20 Best Laravel Alternatives for Web Development
Oh, you bet. When devs talk Symfony, they’re eyeing robustness and a modular vibe that Laravel fans might miss. Its reusable components could tempt even the most loyal Laravel artisans to at least take a peek.
Source: tms-outsource.com
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
Top 5 Laravel Alternatives
However, there are other excellent choices other than Laravel as well. So, let’s check out some excellent Laravel alternatives before you hire Laravel developers India for your web development project. This post provides you with a thorough understanding of the available web development framework choices and their benefits over Laravel. For that, let’s first discuss the...
Source: www.etatvasoft.com
Framework review: Laravel vs CodeIgniter
Let's start with CodeIgniter first. It focuses on performance and speed. It offers a simple, easy-to-learn syntax, making it ideal for beginners. CodeIgniter uses its own proprietary Active Record implementation for database operations, which provides a simple and intuitive way to interact with data. Unlike Laravel, CodeIgniter does not enforce a specific architectural...
Source: infinyhost.com
Top 10 Phoenix Framework Alternatives
Laravel is one of the most popular web development frameworks available to developers right now. It is a completely server-side framework built on PHP and can be used to develop a wide range of custom web apps for multiple industries.
Source: blog.back4app.com

Social recommendations and mentions

Based on our record, Laravel seems to be a lot more popular than HelpScout. While we know about 204 links to Laravel, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Laravel mentions (204)

  • Learning a new language/framework
    I recently took up an internship role where I had to use a programming language and framework I was unfamiliar with. The role involved using Laravel as the backend framework and I had to learn it. Laravel is a PHP framework for building web applications. In this post, I'd like to outline some steps I took from being clueless to contributing to the codebase within 2 months. Don't be alarmed if this timeframe... - Source: dev.to / 4 days ago
  • Laravel 11.x Sanctum SPA authentication with Postman!
    For those who are unfamiliar with Laravel, it is a very popular monolithic PHP web framework similar to others like Ruby on Rails. It is known for its ease of use, rapid development and making PHP development far more enjoyable haha! - Source: dev.to / 21 days ago
  • Embracing the Future of Web Development with Laravel, PestPHP, Livewire and Vue.js
    From the moment I started using Laravel, I knew it was more than just a framework; it was a real game changer! Laravel's elegant syntax and powerful features made backend development a pleasure. It feels like Laravel understands what developers need, providing solutions before we even realize we need them. Every time I embark on a new project, Laravel proves to be the reliable backbone, offering stability and... - Source: dev.to / 21 days ago
  • Why We Don't have a Laravel for JavaScript… Yet
    And if you’re not familiar with tools like Laravel and Ruby-on-Rails, they are opinionated full-stack frameworks (for PHP and Ruby) with lots of built-in features that follow established conventions so that developers can write less boilerplate and more business logic, while getting the industry best practices baked into their app. - Source: dev.to / about 1 month ago
  • Generate a Laravel CRUD (Create, Read, Update, Delete) in 5 minutes.
    Laravel is excellent at building #PHP applications, and Backpack is excellent at building Laravel CRUDs & Admin Panel. Check out the wide variety of fields & columns it offers. - Source: dev.to / about 1 month ago
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What are some alternatives?

When comparing HelpScout and Laravel, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Django - The Web framework for perfectionists with deadlines

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ruby on Rails - Ruby on Rails is an open source full-stack web application framework for the Ruby programming...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CodeIgniter - A Fully Baked PHP Framework

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