Software Alternatives, Accelerators & Startups

HelpScout VS CodeIgniter

Compare HelpScout VS CodeIgniter and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

CodeIgniter logo CodeIgniter

A Fully Baked PHP Framework
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • CodeIgniter Landing page
    Landing page //
    2023-10-21

HelpScout videos

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CodeIgniter videos

PHP CodeIgniter tutorial: What is CodeIgniter and why should I use it? | lynda.com

More videos:

  • Review - Laravel vs Codeigniter - A quick comparison for you to decide
  • Review - Review Codeigniter 4

Category Popularity

0-100% (relative to HelpScout and CodeIgniter)
Customer Support
100 100%
0% 0
Web Frameworks
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and CodeIgniter

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

CodeIgniter Reviews

  1. A PSR-compliant framework with diverse set of facilities and capabilities

    You can build any kinds of web apps and sites with this framework without consuming substantial server resources.

    🏁 Competitors: Lumen Framework

Top 5 Laravel Alternatives
CodeIgniter is simpler to use for the majority of developers. Laravel’s convenience is matched only by its adherence to a small set of standards and guidelines. CodeIgniter also offers improved error handling and more leeway in terms of customization. Overall, in comparison of Laravel and CodeIgniter, CodeIgniter might be the simpler choice for most web programmers.
Framework review: Laravel vs CodeIgniter
Let's start with CodeIgniter first. It focuses on performance and speed. It offers a simple, easy-to-learn syntax, making it ideal for beginners. CodeIgniter uses its own proprietary Active Record implementation for database operations, which provides a simple and intuitive way to interact with data. Unlike Laravel, CodeIgniter does not enforce a specific architectural...
Source: infinyhost.com
10 Ruby on Rails Alternatives For Web Development in 2022
Laravel is a PHP web framework that was built by Taylor Otwell in 2011 as an attempt to replace the older framework CodeIgniter that lacked some important features, like built-in customer authentication and user authorization. The current version of the framework, Laravel 8.16 has a great infrastructure of web development tools that facilitate queue monitoring, server...
The Most Popular PHP Frameworks to Use in 2021
Laravel is billed as “The PHP Framework for Web Artisans.” It was developed by Taylor Otwell, who wanted a framework with elements that CodeIgniter didn’t have, such as user authentication.
Source: kinsta.com
Top 9 PHP Frameworks For Web Development In 2021
CodeIgniter is a rapid web application development framework with a ridiculously small size. CodeIgniter 4, the latest version of CodeIgniter, is a mere 1.2 MB in size. Like Laravel, it’s open-source and boasts 18k+ stars on GitHub. Just because of how bare-bone it is, we have included it in the second position. Like several other frameworks, CodeIgniter provides a set of...

Social recommendations and mentions

Based on our record, CodeIgniter should be more popular than HelpScout. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

CodeIgniter mentions (8)

  • Top 12 PHP Frameworks For Web Development in 2024
    CodeIgniter is an open-source PHP framework with 18k+ stars and 7.8K forks on GitHub. It follows the Model-View-Controller (MVC) architecture and provides a structured way to create and organize code. It provides a set of libraries and an intuitive interface to accelerate PHP web app development. - Source: dev.to / 5 months ago
  • Why I selected Elixir and Phoenix as my main stack
    Over the years I have tried different frameworks, mostly in PHP, like Code Igniter (2010), ProcessWire (2014) and Laravel (2015). - Source: dev.to / over 1 year ago
  • In One Minute : CodeIgniter
    CodeIgniter is an open-source php web application framework created by EllisLab Inc and it is now a project of British Columbia Institute of Technology. The framework implements a modified version of the Model-View-Controller design pattern. It is praised for its performance and the quality of its documentation. It's currently licensed under the MIT License, although the previous version was released under the... - Source: dev.to / over 1 year ago
  • Ask HN: Web frameworks – which less popular framework are you using and why?
    It's been a long time since I wrote any PHP in anger but back when I did, I got a ton of mileage out of CodeIgniter (https://codeigniter.com/). It looks like it's still around and being actively maintained. I can quite clearly remember a number of projects that went from being just an idea to 90% functional in the span of an evening. I write Python almost exclusively now, but still pine for something like... - Source: Hacker News / about 2 years ago
  • Want to access a controller variable in config.php file in Codeigniter 3
    Could you care to elaborate on the "CI3 is dangerously out of date" statement? What exactly makes it dangerous? The last version (3.1.11) was released in 2019, and until version 4.1 a few months ago, CI3 was still the current stable version. According to codeigniter.com, "This version is in maintenance, receiving mostly just security update". Source: almost 3 years ago
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What are some alternatives?

When comparing HelpScout and CodeIgniter, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Laravel - A PHP Framework For Web Artisans

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CakePHP - The Rapid Development Framework for PHP

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Django - The Web framework for perfectionists with deadlines