Software Alternatives, Accelerators & Startups

HelpScout VS Raindrop.io

Compare HelpScout VS Raindrop.io and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Raindrop.io logo Raindrop.io

All your articles, photos, video & content from web & apps in one place.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Raindrop.io Landing page
    Landing page //
    2018-09-30

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Raindrop.io

$ Details
freemium
Platforms
Browser Web Windows Android iOS Google Chrome Mac OSX Linux Firefox Safari REST API Cross Platform JavaScript iPhone Chrome OS Edge
Release Date
2013 October

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Raindrop.io videos

Overview of Raindrop.io Bookmarking App

More videos:

  • Review - Raindrop.io Bookmark App Review
  • Review - Raindrop.io - A Bookmark Manager

Category Popularity

0-100% (relative to HelpScout and Raindrop.io)
Customer Support
100 100%
0% 0
Bookmark Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Bookmarks
0 0%
100% 100

User comments

Share your experience with using HelpScout and Raindrop.io. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Raindrop.io

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Raindrop.io Reviews

Top 10 browser-independent bookmark managers for efficient web surfing
All BlogsPublished in Top 10 browser-independent bookmark managers for efficient web surfingShare this postLinkedIn iconFacebook iconTwitter iconThe only bookmarking tool you'll ever needTry for freeTable of contents1. Can bookmarks be shared between different browsers?2. What does the browser-independent bookmark manager do?3. Is it safe to use a bookmarks manager?4. What...
Source: www.save.day
Best Read-It-Later Apps in 2024: Top Ways to Save Web Pages & Content
Raindrop is a bookmarking app with an extensive free plan. It’s available on mobile, but its modern, user-friendly interface is best experienced on desktop. With Raindrop, you get unlimited article bookmarks and devices without paying.
Top 10 Bookmark Managers for Chrome 2024
Raindrop.io is touted as the best bookmark manager in the market. The tool is pretty much your one-stop shop for keeping all your saved links in one place, and it's free! You can save and manage all your beloved books, songs, websites, web content, articles, and so on, all from one place. Raindrop.io is super easy to use.
Pinboard vs. Raindrop: Two bookmark apps enter…
Raindrop’s URLs, by contrast, are an absolute dumpster fire. Collections (which are the only “shareable” aggregation in Raindrop) are identified by a lengthy meaningless number-string, not collection name; I haven’t memorized my collections’ numbers and likely won’t. Worse, I can’t copy-and-paste URLs from the address bar because they’re different for the logged-in account...
Source: dsalo.info
11 Pocket Alternatives You Must Try Out!
The most common problem that all of us face when we bookmark things is not the bookmarking phase, but the retrieval face. Raindrop as a pocket alternative makes searching for bookmarks pretty easy.
Source: blog.elink.io

Social recommendations and mentions

Based on our record, Raindrop.io seems to be a lot more popular than HelpScout. While we know about 180 links to Raindrop.io, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Raindrop.io mentions (180)

  • Anybody have problems with bookmark organization like me?
    I always found it odd that sites like Reddit were sometimes called social bookmarking sites. I don’t know anyone using Reddit the way people used del.icio.us. You could give https://raindrop.io a look. I tried it briefly when I missed del.icio.us. It didn’t stick for me, but your mileage may vary. - Source: Hacker News / 12 days ago
  • Betula – federated bookmarking software for the independent web
    Https://mymind.com/ is based on AI analysis of page content, or something like that. I've never been able to use their product because they require a Google or Apple account. https://raindrop.io/ apparently also has full-text search for page contents as a paid feature. I'm on the free tier and haven't tried it either. - Source: Hacker News / 26 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Raindrop.io - Private and secure bookmarking app for macOS, Windows, Android, iOS, and Web. Free Unlimited Bookmarks and Collaboration. - Source: dev.to / 5 months ago
  • Linkhut: A Social Bookmarking Site
    I setup Raindrop.io [1] to feed into Archivebox, mostly as an overcomplicated way to automatically submit the page to archive.org [2]. Raindrop is nice since it works in browser and as a phone app - so it truly is a single bookmarking tool. I mostly use it for search purposes, bookmarking things I may want to find again in a few years. I rarely look at my Archivebox, but it's nice to know it's there with offline... - Source: Hacker News / 6 months ago
  • Firefox on the brink?
    What about https://raindrop.io/ ? Seems to do exactly what you're building. Source: 7 months ago
View more

What are some alternatives?

When comparing HelpScout and Raindrop.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pocket - When you find something you want to view later, put it in Pocket.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pinboard - Pinboard is a personal archive for things you find online and don't want to forget.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Diigo - Diigo is a powerful research tool and a knowledge-sharing community