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HelpScout VS Recollectr

Compare HelpScout VS Recollectr and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Recollectr logo Recollectr

Minimally disruptive, maximally efficient note-taking — record and recall without breaking your flow.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Recollectr Landing page
    Landing page //
    2018-09-29

Notetaking without distractions or delays — Search & Create Omnibox — WYSIWYG Markdown — Natural Language Reminders — Customizable Global Hotkey.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Recollectr

Website
recollectr.io
Pricing URL
Official Recollectr Pricing
$ Details
freemium $24.0 / Annually
Platforms
Windows Linux Mac OSX Android iOS
Release Date
2018 May
Edit details

HelpScout features and specs

No features have been listed yet.

Recollectr features and specs

  • Notes: Yes
  • Reminders: Yes
  • Natural Language Understanding: For reminder setting (English only)
  • Notifications: Yes
  • Knowledge Base: Interlinkable notes
  • Hashtag collections: Yes
  • Checklists: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Recollectr videos

+ Add

A very old video of our very first public version

Category Popularity

0-100% (relative to HelpScout and Recollectr)

HelpScout

Recollectr

Customer Support
100 100%
Customer Support
0% 0
Note Taking
0 0%
Note Taking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using HelpScout and Recollectr. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Recollectr

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Recollectr Reviews

We have no reviews of Recollectr yet.
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Social recommendations and mentions

Based on our record, Recollectr should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Recollectr mentions (6)

  • If you could pick only ONE productivity app to use for the rest of your life, what would it be?
    Been there myself! For one you may not have heard of, check out Recollectr. Source: about 1 year ago
  • I landed a lead role, and I'm freaking out
    Perhaps I'm biased as the creator, but as someone who also has ADHD, Obsidian seems overwhelming. I'm the creator of Recollectr which has a lot of the same functionality built into a much more streamlined UI. Source: almost 2 years ago
  • What is your productivity tech stack?
    I wasn't satisfied with Standard Notes either; so how about Recollectr? Source: almost 2 years ago
  • Tips for remembering what I just did?
    I've spent the past few years making Recollectr, a desktop-first note-taking app to help you, "Record and recall without breaking your flow.". Source: about 2 years ago
  • Version 3.16.198 zip export gives all zero length notes.
    We just pushed the new version (3.16.199) out via the auto-updater; it's also available on https://recollectr.io too. Source: about 2 years ago
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What are some alternatives?

When comparing HelpScout and Recollectr, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Agenda - A date-focused note taking app for both planning and documenting your projects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Left - A minimalist multi-platform text editor

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