Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS SpatialChat

Compare HelpScout VS SpatialChat and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

SpatialChat logo SpatialChat

Virtual space platform to help remote teams collaborate.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • SpatialChat Landing page
    Landing page //
    2023-08-22

The tool for remote teams to build a social presence in the online environment to work, chill and build trust. SpatialChat has been used by 4 million people across the globe and counts Ivy League Universities, S&P companies, and notable NGOs as clients.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

SpatialChat

Website
spatial.chat
Pricing URL
-
$ Details
-
Release Date
2020 August
Edit details

Category Popularity

0-100% (relative to HelpScout and SpatialChat)

HelpScout

SpatialChat

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Virtual Reality
0 0%
Virtual Reality
100% 100

User comments

Share your experience with using HelpScout and SpatialChat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and SpatialChat

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

SpatialChat Reviews

We have no reviews of SpatialChat yet.
Be the first one to post

Social recommendations and mentions

Based on our record, SpatialChat should be more popular than HelpScout. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

SpatialChat mentions (19)

  • What are the best platforms to work as a remote team?
    SpatialChat is kind of supercharged Zoom for remote teams, which works kind of as digital workspace for collaborative video chat. It has breakout rooms, the stage for all-hands and the workplace to collaborate with multi-screensharing, Miro and google docs embed. You may want to try this (https://spatial.chat). Source: almost 2 years ago
  • What software does your remote team use for video?
    Add my two cents here. We use remote office tools for our daily communications (stand-ups, brainstorm sessions, design reviews) https://spatial.chat/ We used to switch at 1-1 calls to Meets, but now people mostly stay at SpatialChat as well. Source: almost 2 years ago
  • I found "My Guy" and I'm too scared to message him (F/26 - M/36)
    Then use a video conferencing to have a chat. I prefer https://spatial.chat I load up some music from YouTube. Always have a fallback topic to chat about. Source: over 2 years ago
  • "I think we're moving in a very positive direction"— Noon van der Silk
    Noon and many other fabulous speakers will be performing for you on the 10th of September, moreover you will have a great chance to discuss all your questions during the "live" Q&A in SpatilChat! Move your bubble closer ;). - Source: dev.to / almost 3 years ago
  • "The Haskell ecosystem has really mature"— Thomas Tuegel
    He will be performing on the 10th of September at 15.25 CEST at Happiness Track, and don't forget to join Thomas at his Q&A at SpatialChat. - Source: dev.to / almost 3 years ago
View more

What are some alternatives?

When comparing HelpScout and SpatialChat, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gather Town - Spatial video-chat worlds for work and play

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Teamflow - Feel like a team again with your own virtual office

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kumospace - Immersive video chat built for groups

Loading...