Software Alternatives, Accelerators & Startups

HelpScout VS Tumblr

Compare HelpScout VS Tumblr and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Tumblr logo Tumblr

A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Tumblr Landing page
    Landing page //
    2023-05-06

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

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Tumblr videos

Why is Tumblr so Hated?

More videos:

  • Review - TRIGGERED BY TUMBLR. /r/tumblrinaction/ #18 [REDDIT REVIEW]
  • Tutorial - Why Use Tumblr | How To Tumblr

Category Popularity

0-100% (relative to HelpScout and Tumblr)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Blogging
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Tumblr

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Tumblr Reviews

25+ Medium Alternative Platforms for Publishing Articles
Blogs are for people who want to spend time and money on creating quality blog content. Tumblr, unlike Medium, can’t easily move your content or help you monetize your work. But the main pros of Tumblr are the ease of publishing on it, accessibility where millions upon millions will be able to discover your content, and its applicability across various forms of media (such...
Source: forgefusion.io
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
Tumblr stands out in the social media world as a vibrant blend of blogging and networking. It’s where the young and the young-at-heart share everything from text and photos to quotes and music, creating personal pages that match their unique tastes and interests.
10 Best Medium Alternatives for Reading and Publishing
With its microblogging format, usеrs can еffortlеssly sharе multimеdia content, including tеxt, imagеs, GIFs, and vidеos, in a visually appеaling and еngaging way. Tumblr’s strong focus on community and rеblogging builds a sеnsе of connections among usеrs, еnabling content to go viral rapidly. Its divеrsе and vibrant usеr basе supports a widе rangе of intеrеsts and passions,...
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Both Tumblr and Medium offer a cross between a blog and a social media network. The main difference is that Medium focuses on being a blogging platform, whereas Tumblr prioritizes social sharing of many types of media.
13 Best DeviantArt Alternatives & Similar Sites
Keep in mind that Tumblr is not a particular space for posting art – it is more like a blog. Still, you should give this platform a try, especially if you want to create a portfolio that comes with artsy impressions.

Social recommendations and mentions

Based on our record, Tumblr seems to be a lot more popular than HelpScout. While we know about 32 links to Tumblr, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Tumblr mentions (32)

  • ads
    Post of origin detected. I included two reblogs for redundancy. This one was a little harder to find. I tried using duckduckgo by typing "Something so profoundly fucked up between the inverse ratio of shrinking middle class and ever increasing aggression of advertisement site:tumblr.com". This would give me results with that word, and the filter would only return results from tumblr.com. Unfortunately that didn't... Source: 7 months ago
  • Made a quite crazy discovery regarding Fan Arthur
    (Side-note: Clairo Fan Art says "dancy lala tumblr.com", and if you go on dancylala.tumblr.com, you see a page of her). Source: about 1 year ago
  • Neighbors, please don't wake up singing version.
    Tumblr for more traditional art stuff Kyattonippu's Cytadel (tumblr.com). Source: over 1 year ago
  • what’s the most Rule here
    Does anyone who was once on tumblr.com remember the baeddel? I remember that. Source: over 1 year ago
  • Reblog art
    I doubt the tumblr poster literally wanted to tell people that they are Morally Obligated to Reblog All Art on tumblr.com, but they probably could have done a better job of communicating the basic nuances involved here. Source: over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Tumblr, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.